Security Monitoring & Response Operator (4-on/4-off)

Clearway Group UK; Goole; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Benefits package

Job summary

Clearway Technology is a leading NSI Gold Accredited monitoring centre recruiting a Control Room Operative in the United Kingdom. The role involves monitoring alarms, handling calls, and providing excellent customer service on a 4 on 4 off schedule with day and night shifts. Training will be provided, and a CCTV licence is funded for successful candidates.

Salary is £29,236.50 per annum plus benefits. References and BS7858 checks apply; permanent, full-time position.

Qualifications

• GCSE or equivalent qualifications preferred.
• SIA Public Space Surveillance licence (CCTV) required.
• Successful completion of security clearance checks (BS7858) will be assessed.
• Fluent in spoken and written English.
• Excellent attention to detail and observation skills.

Responsibilities

• Monitor CCTV, intruder, and fire alarms and respond promptly.
• Answer incoming phone calls with professionalism.
• Provide excellent customer service to clients.
• Produce accurate reports as required.

Skills

Good customer service

Computer literacy

Teamwork

Flexibility

Security clearance

Fluent English

Attention to detail

Education

GCSE or equivalent

Job description

Clearway Technology is a leading NSI Gold Accredited monitoring centre recruiting a Control Room Operative in the United Kingdom. The role involves monitoring alarms, handling calls, and providing excellent customer service on a 4 on 4 off schedule with day and night shifts. Training will be provided, and a CCTV licence is funded for successful candidates.

Salary is £29,236.50 per annum plus benefits. References and BS7858 checks apply; permanent, full-time position.