Security Duty Manager: Lead Centre Security & CCTV Ops

Midsummer Place; Milton Keynes; Hybrid; GBP 41,000 - 50,000; Full time

Job summary

Midsummer Place in Milton Keynes is recruiting a Security Duty Manager to lead the security team and uphold the highest service standards. You will supervise Security Controllers and Officers, manage assignments, and be a visible presence around the centre to ensure safety and a welcoming environment.

You should have frontline SIA licensing, experience in a customer-focused setting, and be able to respond calmly under pressure.

Qualifications

• Front Line SIA licence is essential.
• Experience in a customer-focused environment.
• First aid qualification or willingness to obtain.
• Desirable CCTV SIA licence.

Responsibilities

• Lead and supervise the security team across shifts.
• Oversee control room operations, CCTV and incident reporting.
• Maintain a safe, welcoming environment for visitors and retailers.
• Ensure compliance with policies and health and safety procedures.
• Liaise with emergency services and other centre departments.

Skills

Communication

Customer focus

Self-motivation

Calm under pressure

Professional appearance

Flexibility

Reliability

Shift pattern flex

Education

Front Line SIA licence

First aid qualification

CCTV SIA licence

Security qualification / further training

Job description

Midsummer Place in Milton Keynes is recruiting a Security Duty Manager to lead the security team and uphold the highest service standards. You will supervise Security Controllers and Officers, manage assignments, and be a visible presence around the centre to ensure safety and a welcoming environment.

You should have frontline SIA licensing, experience in a customer-focused setting, and be able to respond calmly under pressure.