Security Control Room Supervisor (4 on/4 off)

Wilson James; Sunbury-on-Thames; On-site; GBP 23,000 - 26,000; Full time

Benefits offered by this job

Annual leave 5.6 weeks

Lifestyle benefits

Learning & development

Health & wellbeing

Online GP

Cycle to Work

Job summary

Wilson James is looking for a Leading Officer to supervise the security control room and team at Sunbury-on-Thames. This permanent, full-time role requires monitoring CCTV, access control, conducting patrols, and managing incident responses.

You will maintain records, deliver courteous service, and support the safety of the site. A valid SIA licence and CCTV licence, plus experience in security operations, are essential.

Qualifications

• Valid SIA Licence (Security Guarding, Door Supervision or equivalent as required for the role).
• Valid CCTV Licence.
• Previous experience within a security operation or control room environment.
• Experience operating CCTV and access control systems.
• Strong communication skills with the ability to build positive relationships with colleagues, customers, and visitors.

Responsibilities

• Supervise the day-to-day operation of the security control room and security team resources.
• Monitor and operate CCTV, access control, and reception security systems.
• Conduct regular security patrols and inspections across the site.
• Control site access and prevent unauthorised entry to the premises.
• Respond promptly and effectively to security incidents, alarms, and emergencies.
• Investigate and report security breaches, suspicious activity, and site defects.
• Maintain accurate records and communicate incidents to management and emergency services when required.
• Deliver a professional, courteous, and customer-focused service at all times.

Skills

SIA Licence

CCTV operation

Security operations

Communication skills

Calm under pressure

Tools

Access control systems

CCTV systems

Job description

Wilson James is looking for a Leading Officer to supervise the security control room and team at Sunbury-on-Thames. This permanent, full-time role requires monitoring CCTV, access control, conducting patrols, and managing incident responses.

You will maintain records, deliver courteous service, and support the safety of the site. A valid SIA licence and CCTV licence, plus experience in security operations, are essential.