Security Control Room Operator – CCTV & Alarms

Argenbright Security Europe Limited; Tees Valley; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

XD Recognition – Rewards and Discount

Apprenticeship Opportunities

Employee of the Month Scheme

110% Club for Outstanding Performers

Stream – Flexible Pay Access

Employee Assistance Programme (EAP)

Career Progression Opportunities

Ongoing Training and Development

Job summary

ASEL Group is seeking a Security Control Room Operative in Stockton-on-Tees to monitor live CCTV and respond to security events, ensuring safety of personnel and property. You will follow established protocols and coordinate with on‑site security personnel.

Typical shifts include 06:00–14:00, 14:00–22:00 and 22:00–06:00, 44–48 hours per week, with pay at £14.25 per hour. A valid SIA Door Supervisor license and DBS checks are required.

Qualifications

• A valid SIA Door Supervisor, Guarding license is essential.
• 5 year UK work history
• Must be able to pass DBS checks due to the nature of the role.

Responsibilities

• Operating the Security Alarm Monitoring Unit, responding promptly to security events and incidents.
• Enforcing security protocols for all staff, contractors, and visitors using the systems in place.
• Providing essential security advice and alerts when required.
• Monitoring and ensuring the functionality of protective security measures to secure personnel, processes, and property.
• Conducting security investigations, reviewing CCTV footage, and assisting in project work as needed.
• Managing key allocation, administering access control privileges, and carrying out audits of security systems.
• Developing comprehensive assignment instructions and producing internal process documentation.
• Creating and approving low-level work orders and purchase orders.
• Maintaining and reviewing live reporting systems and data to meet security reporting requirements.
• Overseeing intercom traffic from operational sites and addressing non-security maintenance tasks for life safety systems.
• Facilitating the integration of security systems with broader IoT devices outside the security team.
• Delegating tasks and providing clear direction to the security guard force.

Job description

ASEL Group is seeking a Security Control Room Operative in Stockton-on-Tees to monitor live CCTV and respond to security events, ensuring safety of personnel and property. You will follow established protocols and coordinate with on‑site security personnel.

Typical shifts include 06:00–14:00, 14:00–22:00 and 22:00–06:00, 44–48 hours per week, with pay at £14.25 per hour. A valid SIA Door Supervisor license and DBS checks are required.