Remote CCTV Control Room Operator – 24/7 Security

Guide Security Services Ltd; Darwen; Remote; GBP 22,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Overtime opportunities

Career progression

Training programmes

Pension scheme

Medicash health plan

Wellbeing resources

Referral scheme

Job summary

Guide Security Services Ltd is seeking a dedicated Control Room Operator for our Blackburn remote monitoring centre. This permanent role operates on a 4 on/4 off pattern, covering day and night shifts, delivering 24/7 nationwide security services for a broad client base.

You will monitor CCTV, manage access controls, respond to alarms, and produce clear written reports, working within a professional team committed to safety and high service standards.

Qualifications

• SIA CCTV License (Level 2) is essential.
• Must be 18 years or older.
• Experience in CCTV monitoring in a fast-paced environment.
• Strong written and verbal communication skills.
• Able to stay calm and decisive under pressure.
• Flexible with shifts, including nights and weekends.

Responsibilities

• Monitor and control access to client sites using Video Management Systems.
• Detect and respond to electronic alarm signals promptly.
• Provide clear telephone communication with clients and colleagues.
• Liaise with emergency services when required following protocols.
• Produce accurate written incident and activity reports.
• Work in a disciplined team focused on security and service excellence.

Skills

SIA CCTV License

Experience CCTV monitoring

Communication skills

Under pressure

Self-starter

Flexible shifts

Team orientation

Tools

Video Management System

Job description

Guide Security Services Ltd is seeking a dedicated Control Room Operator for our Blackburn remote monitoring centre. This permanent role operates on a 4 on/4 off pattern, covering day and night shifts, delivering 24/7 nationwide security services for a broad client base.

You will monitor CCTV, manage access controls, respond to alarms, and produce clear written reports, working within a professional team committed to safety and high service standards.