Security Administrator / Receptionist

Mitie Group plc.; Bradford; On-site; GBP 22,000 - 29,000; Full time

Benefits offered by this job

Mitie benefits package

M&S 20% discount

Job summary

Mitie Group plc. is seeking a professional Security Administrator / Receptionist at the Marks & Spencer Distribution Centre in Bradford. You will provide front-of-house reception during busy periods, manage visitor sign-ins, and support security and compliance processes while handling admin tasks.

The role offers comprehensive training and the Mitie/M&S benefits package. Ideal candidates will have prior admin/reception experience, strong organisation, and excellent communication skills, plus

Qualifications

• Proven reception/admin experience with strong organisational skills.
• Excellent communication and customer service abilities.
• Confidential handling of information and records.
• Must hold a valid Front-Line SIA Licence.
• Proficiency with Microsoft Office applications.

Responsibilities

• Provide professional reception for visitors, contractors, and colleagues.
• Manage visitor sign-in and site security procedures.
• Support peak periods with reception and access control tasks.
• Carry out general admin duties: data entry, filing, reports, records.
• Support senior management with administrative tasks and coordination.
• Maintain accurate site documentation and personnel records.
• Handle emails, calls, and internal communications efficiently.
• Assist in producing reports, presentations, and meeting docs.
• Assist security/compliance processes and ensure records are accurate.
• Collaborate with site security to maintain a safe environment.

Skills

Organisational skills

Customer service

Professional communication

Attention to detail

Front-Line SIA Licence

Microsoft Office

Tools

Microsoft Office

Job description

We are looking for a professional, organised, and customer-focused Security Administrator / Receptionist to join our team at the Marks & Spencer Distribution Centre in Bradford.

This role is a key position within the site, providing front-of-house reception support during busy operational periods while also assisting the senior management team with a variety of administrative duties. The successful candidate will help ensure the smooth day-to-day running of site operations by delivering excellent customer service, maintaining accurate records, and supporting security and compliance processes.

The role requires a professional individual who can work independently, communicate effectively with colleagues and visitors, and maintain high standards of confidentiality and organisation.

Comprehensive training will be provided, along with access to Mitie's extensive benefits package and M&S 20% colleague discount!

Main Duties & Responsibilities

• Provide a professional and welcoming reception service for visitors, contractors, and colleagues.
• Manage visitor sign-in processes and ensure compliance with site security procedures.
• Support peak operational periods by assisting with reception and access control activities.
• Carry out general administrative duties, including data entry, filing, report preparation, and record management.
• Support the senior management team with administrative tasks and project coordination.
• Maintain accurate site documentation and personnel records.
• Monitor and respond to emails, telephone enquiries, and internal communications.
• Assist in producing reports, presentations, and meeting documentation as required.
• Support security compliance processes and ensure records are maintained accurately.
• Work closely with site security colleagues to maintain a safe and secure environment.
• Ensure all tasks are completed in line with company procedures and client expectations.

Person Specification

Previous administration and/or reception experience preferred. Excellent organisational skills and attention to detail. Strong IT skills, including Microsoft Office applications. Professional and confident communicator with excellent customer service skills. Ability to manage competing priorities and remain calm under pressure. Reliable, adaptable, and capable of working independently. High standards of professionalism, integrity, and confidentiality. Must hold a valid Front-Line SIA Licence.

Why Join Us?

This is an excellent opportunity to join a high-profile Marks & Spencer Distribution Centre, where you will play an important role in supporting both operational security and site administration. If you are organised, professional, and enjoy working in a varied and fast-paced environment, we would love to hear from you.

Join the Mitie and M&S partnership and help support one of the UK's leading distribution operations.