Security Administrator / Receptionist

Mitie Cleaning & Hygiene Services; Bradford; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

M&S discount

Salary Finance

Flexible lifestyle benefits

Cycle to work

Life cover

Enhanced pension

Mitie Stars rewards

Job summary

Mitie Cleaning & Hygiene Services, in partnership with Marks & Spencer, is seeking a Security Administrator / Receptionist to join the Bradford Distribution Centre team. The role combines front-of-house reception duties with administrative tasks to support site operations and security compliance.

You will welcome visitors, manage sign-in, handle general admin, and assist senior management on projects while upholding confidentiality and high standards.

Qualifications

• Previous Administration And/or Reception Experience Preferred.
• Excellent organisational skills and attention to detail.
• Strong IT skills, including Microsoft Office applications.
• Professional and confident communicator with excellent customer service skills.

Responsibilities

• Provide a professional and welcoming reception service for visitors, contractors, and colleagues.
• Manage visitor sign-in processes and ensure compliance with site security procedures.
• Support peak operational periods by assisting with reception and access control activities.
• Carry out general administrative duties, including data entry, filing, report preparation, and record management.
• Support the senior management team with administrative tasks and project coordination.
• Maintain accurate site documentation and personnel records.
• Monitor and respond to emails, telephone enquiries, and internal communications.
• Assist in producing reports, presentations, and meeting documentation as required.
• Support security compliance processes and ensure records are maintained accurately.
• Work closely with site security colleagues to maintain a safe and secure environment.

Skills

Reception experience

Customer service

IT skills

Microsoft Office

Tools

MS Office

Job description

Better places, thriving communities.

Security Administrator / Receptionist

Location: M&S Bradford Distribution Centre, Bradford

Salary: £28,419.30

Must hold a valid Front-Line SIA Licence.

Hours: Full Time

Job Overview

Fantastic opportunity to join the Mitie and Marks & Spencer family! We are looking for a professional, organised, and customer-focused Security Administrator / Receptionist to join our team at the Marks & Spencer Distribution Centre in Bradford.

This role is a key position within the site, providing front‑of‑house reception support during busy operational periods while also assisting the senior management team with a variety of administrative duties. The successful candidate will help ensure the smooth day‑to‑day running of site operations by delivering excellent customer service, maintaining accurate records, and supporting security and compliance processes.

The role requires a professional individual who can work independently, communicate effectively with colleagues and visitors, and maintain high standards of confidentiality and organisation.

Comprehensive training will be provided, along with access to Mitie's extensive benefits package.

Main Duties & Responsibilities

• Provide a professional and welcoming reception service for visitors, contractors, and colleagues.
• Manage visitor sign‑in processes and ensure compliance with site security procedures.
• Support peak operational periods by assisting with reception and access control activities.
• Carry out general administrative duties, including data entry, filing, report preparation, and record management.
• Support the senior management team with administrative tasks and project coordination.
• Maintain accurate site documentation and personnel records.
• Monitor and respond to emails, telephone enquiries, and internal communications.
• Assist in producing reports, presentations, and meeting documentation as required.
• Support security compliance processes and ensure records are maintained accurately.
• Work closely with site security colleagues to maintain a safe and secure environment.
• Ensure all tasks are completed in line with company procedures and client expectations.

Person Specification

Previous Administration And/or Reception Experience Preferred.

Excellent organisational skills and attention to detail.

Strong IT skills, including Microsoft Office applications.

Professional and confident communicator with excellent customer service skills.

Ability to manage competing priorities and remain calm under pressure.

Reliable, adaptable, and capable of working independently.

High standards of professionalism, integrity, and confidentiality.

Why Join Us?

This is an excellent opportunity to join a high‑profile Marks & Spencer Distribution Centre, where you will play an important role in supporting both operational security and site administration. If you are organised, professional, and enjoy working in a varied and fast‑paced environment, we would love to hear from you.

Join the Mitie and M&S partnership and help support one of the UK's leading distribution operations.

Our market‑leading offering provides you with benefits that suit your lifestyle.

• M&S 20% colleague discount!
• We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home.
• We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
• When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
• We give you access to high street discounts from thousands of well‑known retailers, gyms and more through our MiDeals platform. And we have a cycle‑to‑work scheme.
• Life cover of up to four times your salary is available.
• We also offer enhanced pension contributions, a save‑as‑you‑earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
• We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
• Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK's leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

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