Security Admin & Call Desk Coordinator

Lamb Personnel Ltd; City Of London; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Pension scheme

Annual leave entitlement

Training opportunities

Job summary

Lamb Personnel Ltd is recruiting an Administrator / Call Handler for their Twickenham, Middlesex office. You will handle incoming calls, provide help desk support, schedule daily jobs for the engineering team, and input data into the central system.

Working hours are 37.5 per week, Monday to Friday, 9:00am–5:30pm, with a salary of £30,000 per year. The role includes purchasing responsibilities and general office administration.

Qualifications

• Excellent verbal and written communication skills.
• Proven experience managing diaries and scheduling field teams.
• Strong IT literacy and fast, accurate data entry.
• Ability to multi-task and meet deadlines while working independently.

Responsibilities

• Handle incoming customer phone calls and provide help desk support.
• Schedule and arrange daily jobs and diaries for the engineering team.
• Input data into the central database system and produce client documentation.
• Process purchase orders and assist with general office administration.

Skills

Excellent communication

Diary management

Multi-tasking

Team collaboration

Independent working

Client rapport

Security industry knowledge

Tools

Outlook

Word

Excel

Job description

Lamb Personnel Ltd is recruiting an Administrator / Call Handler for their Twickenham, Middlesex office. You will handle incoming calls, provide help desk support, schedule daily jobs for the engineering team, and input data into the central system.

Working hours are 37.5 per week, Monday to Friday, 9:00am–5:30pm, with a salary of £30,000 per year. The role includes purchasing responsibilities and general office administration.