Secretary/Receptionist

Equals One Ltd; Leeds; On-site; GBP 23,000 - 28,000; Full time

Job summary

Nabarro McAllister & Co, based in North Leeds, seeks an experienced Secretary to join the team and support day-to-day office operations. The role requires superb organisational skills, a confident telephone manner, and excellent audio typing and dictation capabilities.

You will manage busy diaries, arrange appointments, liaise with clients, and provide general secretarial and administrative support to the surveying team in a busy office environment.

Qualifications

• Minimum 2 years' experience in a similar secretarial or administrative position.
• Experience within a property/surveying environment would be advantageous.
• Good audio typing and digital dictation skills are essential.
• Strong IT and typing skills to produce accurate reports and correspondence.
• Excellent written and verbal communication skills.
• Strong organisational and diary management skills.

Responsibilities

• Managing, organising and maintaining busy diaries.
• Making, arranging and coordinating appointments.
• Answering incoming telephone calls, handling enquiries and dealing with requests in a professional and friendly manner.
• Dealing directly with clients and providing excellent customer service.
• Audio typing and digital dictation.
• Preparing, typing and formatting reports and correspondence.
• Copy typing and general secretarial duties.
• Coordinating appointments and providing administrative support to the surveying team.
• Filing, scanning and maintaining accurate records.
• Assisting with general office administration as required.

Skills

Organisational skills

Diary management

Telephone manner

Audio typing

Digital dictation

Typing

Report writing

Interpersonal skills

Confidentiality

IT skills

Client interaction

Job description

Secretary/Receptionist

Salary: c£25,000 - dependent on skills and experience

Hours: Full Time - flexibility required – hours 9am – 5pm Monday to Friday

Location: Office based - Leeds 8 – on site parking – must live within 30 minutes travel time

Are you an experienced Secretary/Administrator with excellent organisational skills, a confident telephone manner and good audio typing skills?

If the answer is yes then we have the perfect role for you!

Company overview

Nabarro McAllister & Co is a well-established, independent firm of General Practice Chartered Surveyors based in North Leeds.We undertake a wide range of surveying disciplines, providing professional surveying and property-related services to clients on both a local and national basis.

With a busy and varied workload, we pride ourselves on providing a professional, reliable and personal service to our clients.We are now looking for an experienced and personable Secretary to join our existing team and help support the smooth day-to-day running of our busy office.

The Role

The ideal candidate should be well organised, bubbly, outgoing and personable, with excellent communication skills, both face to face and over the telephone.

You will need to be confident dealing directly with clients, managing busy diaries, arranging appointments and providing general secretarial and administrative support.

This is a varied and busy role requiring someone who can use their own initiative, prioritise their workload and cope within a fast paced and often demanding environment.Good audio typing and digital dictation skills are essential, alongside the ability to prepare reports and maintain a high standard of accuracy.

Responsibilities to include but not limited to:

• Managing, organising and maintaining busy diaries
• Making, arranging and coordinating appointments
• Answering incoming telephone calls, handling enquiries and dealing with requests in a professional and friendly manner
• Dealing directly with clients and providing excellent customer service
• Audio typing and digital dictation
• Preparing, typing and formatting reports and correspondence
• Copy typing and general secretarial duties
• Coordinating appointments and providing administrative support to the surveying team
• Filing, scanning and maintaining accurate records
• Assisting with general office administration as required

The Person

• Minimum 2 years’ experience in a similar secretarial or administrative position
• Previous experience within a property/surveying environment would be advantageous
• Good audio typing and digital dictation skills are essential
• Strong IT and typing skills, including the ability to produce accurate reports and correspondence
• A bubbly, outgoing and friendly personality with a confident and professional telephone manner
• Excellent written and verbal communication skills
• Strong organisational and diary management skills
• Comfortable dealing directly with clients and handling telephone enquiries
• Must live within 30 minutes of the office
• Ability to demonstrate organisational and planning skills
• Able to work to tight deadlines within a busy office environment
• Excellent interpersonal skills and a positive, helpful attitude
• Methodical, accurate and able to prioritise own workload
• Ability to be discreet and maintain high levels of confidentiality