Secondary School Receptionist

Allscreens Nationwide Ltd; Birmingham; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

CPD training

Child Protection training

Job summary

Hays Education is seeking a professional School Receptionist/Administrator to join a busy secondary school in Central Birmingham. You will be the first point of contact for students, parents, visitors and staff, helping create a positive environment.

The role involves reception duties, admin support, and safeguarding-aligned visitor management, with a 8am–4pm schedule, Monday to Friday, starting September 2026.

Qualifications

• Previous reception experience with excellent communication and interpersonal skills.
• Strong organisational skills and attention to detail.
• Proficiency in Microsoft Word, Outlook and Excel.

Responsibilities

• Manage the school's reception area and welcome visitors professionally.
• Answer and direct telephone calls and email enquiries.
• Maintain visitor records in line with safeguarding procedures.
• Support attendance, admissions and general administrative processes.
• Update and maintain pupil records and school databases.
• Handle incoming and outgoing post.
• Assist staff with administrative tasks and school communications.
• Monitor signing-in procedures and visitor safeguarding requirements.
• Support day-to-day running of the school office.

Skills

Communication skills

Interpersonal skills

Organisation

Prioritisation

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

Secondary School Receptionist/Administrator Based in Central Birmingham

Your new company

A busy Secondary School based in Central Birmingham is looking for a School Receptionist. The cover is Monday to Friday,

8am - 4pm to start in September 2026

Your new role

The school is seeking a professional and welcoming Receptionist to join their busy secondary school in Birmingham. As the first point of contact for students, parents, visitors and staff, you will play a key role in creating a positive and supportive environment for our school community.

This is an excellent opportunity for an organised individual with strong communication and administrative skills who enjoys working in a fast-paced educational setting.

The role will entail

• Manage the school's reception area and welcome visitors in a professional manner.
• Answer and direct telephone calls and email enquiries.
• Maintain visitor records in line with safeguarding procedures.
• Support attendance, admissions and general administrative processes.
• Update and maintain pupil records and school databases.
• Handle incoming and outgoing post.
• Assist staff with administrative tasks and school communications.
• Monitor signing-in procedures and visitor safeguarding requirements.
• Support the smooth day-to-day running of the school office

What you'll need to succeed

You will have previous reception with excellent communication and interpersonal skills. You will also have strong organisational skills and attention to detail with the ability to manage a busy workload and prioritise effectively. Proficiency in Microsoft Office, including Word, Outlook and Excel is essential.

You will also have recent satisfactory references for carrying out a similar placement within the last 2 years. You will also need to have an up to date DBS check, the school can't accept any applicants without this.

What you'll get in return

Hays Education has an established Support Service desk in Birmingham, providing quality non classroom based staff into schools. We also provide free Child Protection and Safeguarding Training to any candidate who is registered and working for us as part of their CPD. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk