School Receptionist

Protocol Education Ltd; Bristol; On-site; GBP 19,630 - 21,187; Part time

Job summary

Protocol Education Ltd seeks a school receptionist/administrative support in Bristol. The role is term-time and part-time, Mon Tue Thu Fri 8:15am–4:15pm, located in South Gloucestershire. You will handle calls, visitor sign-ins, data entry and front-desk coordination with safeguarding compliance.

Ideal candidates are proactive, reliable and strong communicators with school admin experience and IT system familiarity (SIMS/Bromcom). DBS checks are part of the process.

Qualifications

• Experience in reception or school admin desirable.
• Be proactive, reliable and able to communicate clearly with staff, students and parents.
• Capable of working at a fast pace and multi-tasking in a school environment.
• Organised with a flexible approach and good IT systems knowledge.

Responsibilities

• Answering the phone, transferring calls, taking messages and communicating to the team.
• Recording data on computer systems and welcoming visitors with proper documentation.
• Filing, keeping the reception area tidy and liaising with staff.
• Coordinate appointments and events, and respond to enquiries in a timely manner.
• Ensure safeguarding and health & safety compliance.

Skills

Proactive

Reliable

Strong communicator

Fast-paced work

Multi-tasking

Organised

Staff communication

IT systems knowledge

Tools

SIMS

Bromcom

Job description

Responsibilities

• Answering the phone, transferring calls, taking messages and communicating to the team/individuals
• Adding information and recording data and information on computer systems
• Welcoming visitors/parents – signing them in and ensuring they have correct documentation and supervision
• Filing, organising and keeping the reception area clean, safe & tidy
• Working together with other administrative staff and teams and liaising with all staff collaboratively and proactively for the best outcomes
• Dealing with issues that may arise and using a positive and professional approach
• Supporting with school events when required
• Scheduling and coordinating appointments and events effectively
• Dealing and responding to enquiries and communicating in a timely manner
• Fully aware and compliant with safeguarding and H&S

Qualifications & Attributes

• Proactive and reliable
• Professional and approachable
• Strong communicator
• Previous administrative experience is desirable
• Previous school reception duties are desirable
• Be able to work at a fast pace efficiently
• Be able to prioritise and multi‑task
• Be able to effectively communicate to staff, students, parents and visitors
• Be organised with a flexible approach
• Be competent with IT systems (experience with school systems such as SIMS and Bromcom is desirable)

Details

Hours – Monday, Tuesday, Thursday, Friday 8:15am – 4:15pm, term time only

Location – South Gloucestershire, Bristol

Pay – £14.25 – £15.38 per hour (dependent on experience)

Start date – 3rd September

Additional Information

All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details.

All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.

Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance ‘Keeping Children Safe in Education’, this may also include an online search as part of our due diligence on shortlisted applicants. We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service.

Full assistance provided. For details of our privacy policy, please see visit the Protocol Education website.