Front Desk & Admin Coordinator — Secondary School

Allscreens Nationwide Ltd; Birmingham; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

CPD training

Child Protection training

Job summary

Hays Education is seeking a professional School Receptionist/Administrator to join a busy secondary school in Central Birmingham. You will be the first point of contact for students, parents, visitors and staff, helping create a positive environment.

The role involves reception duties, admin support, and safeguarding-aligned visitor management, with a 8am–4pm schedule, Monday to Friday, starting September 2026.

Qualifications

• Previous reception experience with excellent communication and interpersonal skills.
• Strong organisational skills and attention to detail.
• Proficiency in Microsoft Word, Outlook and Excel.

Responsibilities

• Manage the school's reception area and welcome visitors professionally.
• Answer and direct telephone calls and email enquiries.
• Maintain visitor records in line with safeguarding procedures.
• Support attendance, admissions and general administrative processes.
• Update and maintain pupil records and school databases.
• Handle incoming and outgoing post.
• Assist staff with administrative tasks and school communications.
• Monitor signing-in procedures and visitor safeguarding requirements.
• Support day-to-day running of the school office.

Skills

Communication skills

Interpersonal skills

Organisation

Prioritisation

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

Hays Education is seeking a professional School Receptionist/Administrator to join a busy secondary school in Central Birmingham. You will be the first point of contact for students, parents, visitors and staff, helping create a positive environment.

The role involves reception duties, admin support, and safeguarding-aligned visitor management, with a 8am–4pm schedule, Monday to Friday, starting September 2026.