School Receptionist

AD WARRIOR; Wimborne Minster; On-site; GBP 22,000 - 29,000; Part time

Job summary

The School is seeking a proactive Part-time Receptionist to join the Canford Magna site. You will deliver a welcoming front-of-house experience, manage visitor sign-ins, issue passes, and handle calls and enquiries with a focus on excellent customer service.

Based in the reception area, you will support admin tasks, database management, deliveries, and projects while ensuring safeguarding and policy compliance is followed at all times.

Qualifications

• Proven experience in reception, hospitality or customer-facing roles.
• Strong organisational and front-of-house skills.
• Comfortable with administrative tasks and databases.

Responsibilities

• Provide a professional front-of-house service, sign-ins, passes and safeguarding communications.
• Handle calls, emails and enquiries from parents and visitors.
• Support school operations with record-keeping, deliveries, post and admin tasks.
• Follow safeguarding procedures and maintain confidential records.
• Coordinate keys, passes, devices, and parking permits to ensure resource tracking.

Skills

Reception experience

Customer service

Administrative

Multitasking

Job description

School Receptionist

Location: Canford Magna

Salary: £25,437 per annum

Vacancy Type: Part-time, Permanent

They are seeking a proactive and organised Receptionist to join their team at the School.

Based in the School's Reception building, you will play a key role in creating a welcoming and professional first impression for all visitors, pupils, parents, and staff.

This is a busy and varied role that requires excellent interpersonal skills, a positive approach and a genuine commitment to delivering outstanding customer service while helping the School operate efficiently.

About the role

You’ll be involved in:

• Providing a professional and welcoming front-of-house service, managing visitor sign-ins, issuing passes, communicating safeguarding procedures, and ensuring Reception remains organised and presentable.


• Handling incoming calls, emails, and enquiries from parents, visitors, contractors, and the public, ensuring efficient communication and excellent customer service.


• Supporting the smooth running of school operations through record keeping, managing deliveries and post, maintaining databases, and assisting with administrative tasks and projects.


• Following safeguarding and visitor management procedures, maintain confidential records, support health and safety administration, and ensure compliance with school policies and processes.


• Coordinating the management of keys, access passes, accommodation keys, mobile devices, vehicle hire, and parking permits, ensuring resources are tracked and available when needed.

About you

You’ll have:

• Proven experience in reception, hospitality, administration, or other customer-facing roles, delivering a professional and welcoming service.


• Ability to manage telephone, email, and face-to-face enquiries effectively, providing excellent service to a wide range of stakeholders.


• Experience working in a busy environment, successfully managing multiple tasks and competing priorities.


• Understanding of school, education, or public-facing environments, including visitor management, safeguarding, and compliance procedures.


• Ability to handle sensitive information with discretion and confidence using electronic sign-in systems, databases, and administrative software.

Early applications are very much encouraged. They will review and shortlist candidates on an ongoing basis and may close the vacancy once the right candidate has been identified. Candidates are therefore advised to submit their applications promptly to avoid disappointment.

They are committed to equity, diversity and inclusion in their workplace and encourage applications from a diverse range of suitable qualified candidates

The School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

The successful applicant will be required to undergo child protection screening.