Guest Services Ambassador - Weekends & Events

National Trust for Places of Historic Interest or Natural Beauty; Chesterfield; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Pension up to 10%

Free entry to NT places

Season ticket loan

EV car lease

Perks at work discounts

Holiday entitlement 32 days

Job summary

The National Trust is looking for a Welcome & Service Team Member to be the public face at Hardwick Hall, Chesterfield. You will provide a warm welcome, share property information, answer questions and ensure visitors have an enjoyable and memorable visit.

This is a zero-hour contract with four fixed-term positions ending 28 February 2027, mainly working weekends. You’ll complete our online assessment to proceed with the role.

Qualifications

• Compliance.Eligibility to Work in the UK

Responsibilities

• Deliver a great all-round customer service experience and answer queries to help visitors have the best day.
• Share information about the property and guide visitors to the right information and services.
• Support membership growth by talking about the National Trust and its benefits.
• Contribute to property events and social media promotion as needed.

Job description

The National Trust is looking for a Welcome & Service Team Member to be the public face at Hardwick Hall, Chesterfield. You will provide a warm welcome, share property information, answer questions and ensure visitors have an enjoyable and memorable visit.

This is a zero-hour contract with four fixed-term positions ending 28 February 2027, mainly working weekends. You’ll complete our online assessment to proceed with the role.