Seasonal Visitor Experience Assistant

South West Heritage Trust; Taunton; On-site; GBP 12,000 - 17,000; Part time

Job summary

A charitable organization in heritage services is seeking a Visitor Services Assistant for seasonal work in Taunton and Glastonbury. This role involves delivering exceptional customer care, assisting with site maintenance, and ensuring a welcoming environment for visitors. Candidates should have a passion for Somerset's history, be flexible with work hours, including weekends, and be confident using computers and technical equipment. This position is crucial for enhancing the visitor experience until December 2026.

Qualifications

• Confident and comfortable using computers and technical equipment.
• Genuine enthusiasm for Somerset's history and heritage.
• Maximum flexibility in working hours, including weekends.

Responsibilities

• Provide highest standards of customer care to visitors.
• Assist with security, maintenance, and cleanliness of the site.
• Help with events and retail activities.

Skills

Customer care

Health and safety awareness

Technical equipment proficiency

Communication

Flexibility

Job description

A charitable organization in heritage services is seeking a Visitor Services Assistant for seasonal work in Taunton and Glastonbury. This role involves delivering exceptional customer care, assisting with site maintenance, and ensuring a welcoming environment for visitors. Candidates should have a passion for Somerset's history, be flexible with work hours, including weekends, and be confident using computers and technical equipment. This position is crucial for enhancing the visitor experience until December 2026.