Seasonal Visitor Programs Assistant

National Trust; Poole; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Pension up to 10% of basic salary

Free entry to National Trust places

Rental deposit loan

Season ticket loan

EV car lease scheme

Perks at work discounts

Holiday allowance up to 32 days + buy

Flexible working

Employee assistance programme

Free parking

Job summary

National Trust in Poole (Kingston Lacy) is seeking a role to deliver and develop a programme of activities and events for visitors. You will help create an enjoyable visitor experience and connect activities to the Trust’s ongoing work.

The role requires weekend and bank holiday work with a seasonal, flexible, zero-hour pattern and DBS checks. The position offers a fixed term contract until January 10, 2027, with a pay of £13.25 per hour.

Qualifications

• Excellent communication and relationship-building with a wide range of people.
• Able to work in a team and also independently.
• Flexible approach and willingness to adapt to changing schedules.
• Strong customer service mindset and focus on visitor experience.
• Good organisation and time management to handle events and activities.

Responsibilities

• Create and deliver events and activities that bring the place to life for visitors throughout the year.
• Ensure presentations on site are of high standard and communications with visitors are clear and consistent.
• Link activities to the Trust's cause and ongoing conservation work.
• Collaborate with team to plan, promote and evaluate events.

Skills

Communication skills

Team player

Flexible

Service-minded

Organised

Job description

National Trust in Poole (Kingston Lacy) is seeking a role to deliver and develop a programme of activities and events for visitors. You will help create an enjoyable visitor experience and connect activities to the Trust’s ongoing work.

The role requires weekend and bank holiday work with a seasonal, flexible, zero-hour pattern and DBS checks. The position offers a fixed term contract until January 10, 2027, with a pay of £13.25 per hour.