Seasonal Homeware Host — Customer-First Sales

Dunelm; Bridgend; Remote; GBP 11,000 - 18,000; Part time

Job summary

Dunelm in Bridgend is hiring a Sales Assistant - Host for 16 hours per week in a seasonal role lasting until 13 February 2027. You’ll greet customers, help them find and select homeware, and process orders on the shop floor with a friendly, proactive approach.

As the first friendly face in-store, you’ll upsell where appropriate, check stock, organise deliveries, and ensure displays are neat and welcoming. Training covers all customer-facing store life.

Qualifications

• You are customer obsessed - you put customers first in every interaction.
• Friendly and proactive approach to delivering exceptional customer service.
• Willingness to assist across a wide range of homeware items.
• Sociable, energetic and capable of working in a fast-paced retail environment.

Responsibilities

• Approach customers on the shop floor, understand needs and upsell where appropriate.
• Provide exceptional customer service to support CSAT scores.
• Process orders for Click & Collect and Home Delivery.
• Keep displays neat, tidy and well presented throughout the day.
• Assist tills and support across departments as needed.

Skills

Customer Obsession

Friendly approach

Proactive service

Team player

Job description

Dunelm in Bridgend is hiring a Sales Assistant - Host for 16 hours per week in a seasonal role lasting until 13 February 2027. You’ll greet customers, help them find and select homeware, and process orders on the shop floor with a friendly, proactive approach.

As the first friendly face in-store, you’ll upsell where appropriate, check stock, organise deliveries, and ensure displays are neat and welcoming. Training covers all customer-facing store life.