Seasonal Homeware Experience Host

Dunelm; Bradford; On-site; GBP 11,000 - 18,000; Part time

Job summary

Dunelm in Bradford is seeking a Sales Assistant - Host for a seasonal role lasting until 13 February 2027. The position is 8 hours per week on the shop floor, with pay rates of £8.00 per hour for under 18s and £12.71 per hour for 18+.

You’ll greet customers, help with product selection, check stock, and arrange deliveries to ensure every visit ends with a satisfied customer. As a host you’ll be the first smile customers see, upsell where appropriate, and contribute to a welcoming store

Qualifications

• You are customer obsessed - you put customers first in every interaction
• You are confident in offering assistance across a wide range of homeware items, such as bedding, curtains, homeware and cookware
• You are friendly and pro‑active, approaching customers to deliver exceptional customer service
• You’ll enjoy contributing to a welcoming environment that feels like home, for our colleagues and our customers
• You’ll bring your sociable nature and enthusiasm to a fast‑paced retail environment, where your energy and passion help create lasting impressions and meaningful moments for everyone who visits us
• You’ll support your colleagues across the store and work together to create a smooth, enjoyable experience for everyone, ensuring everything runs efficiently and with the customer in mind at every step

Responsibilities

• Be customer obsessed – always considering the impact of your actions on the customer experience and striving to deliver joyful experiences in the most effective and thoughtful way
• Deliver exceptional customer service to support CSAT scores, ensuring every customer receives a welcoming, helpful, and memorable experience
• Be the first point of call for our customers, focused on providing exceptional customer service and offering assistance across all departments on the shop floor
• Help customer find the right products for them, offer advice where required and ensure they leave with everything they came in looking for
• Process orders for Click & Collect and Home Delivery, offering thousands more products to our customers than what’s in store
• Ensure the store is well presented and tidy throughout the day so we look at our best

Skills

Customer obsessed

Confident with homeware

Friendly and proactive

Sociable and enthusiastic

Team player

Job description

Dunelm in Bradford is seeking a Sales Assistant - Host for a seasonal role lasting until 13 February 2027. The position is 8 hours per week on the shop floor, with pay rates of £8.00 per hour for under 18s and £12.71 per hour for 18+.

You’ll greet customers, help with product selection, check stock, and arrange deliveries to ensure every visit ends with a satisfied customer. As a host you’ll be the first smile customers see, upsell where appropriate, and contribute to a welcoming store