Customer-Obsessed Retail Host | Flexible Hours

Today, Dunelm; Bridgend; On-site; GBP 12,000 - 17,000; Full time

Job summary

Dunelm in Bridgend is seeking a Sales Assistant to help customers on the shop floor, recommend products, and process Click & Collect and Home Delivery orders. You’ll keep the store welcoming, assist across departments, and contribute to a great customer experience.

Ideal candidates are friendly, proactive, and comfortable using store systems to check stock and assist with deliveries, ensuring customers leave with what they need and a positive impression.

Qualifications

• Experience in customer service is preferred.
• Ability to help customers on the shop floor and at tills.
• Willingness to upsell and support store operations.

Responsibilities

• Greet customers on the shop floor and understand their needs.
• Recommend products, upsell, and provide friendly service.
• Process Click & Collect and home delivery orders.
• Keep the store tidy and well-presented throughout the day.
• Assist across departments as needed and support colleagues.

Skills

Customer service

Communication

Upselling

Teamwork

Guest empathy

Tools

POS system

Stock check app

Job description

Dunelm in Bridgend is seeking a Sales Assistant to help customers on the shop floor, recommend products, and process Click & Collect and Home Delivery orders. You’ll keep the store welcoming, assist across departments, and contribute to a great customer experience.

Ideal candidates are friendly, proactive, and comfortable using store systems to check stock and assist with deliveries, ensuring customers leave with what they need and a positive impression.