Homeware Retail Host — Flexible Part-Time

Today, Dunelm; Bradford; On-site; GBP 18,000 - 24,000; Full time

Job summary

Dunelm is looking for enthusiastic Sales Assistants to join our stores. You will greet customers on the shop floor, understand their needs and guide them to products that fit their vision, while delivering a warm and helpful shopping experience.

You will also handle stock checks, assist with Click & Collect and Home Delivery orders, and maintain a tidy, welcoming store environment that encourages customers to return for future visits.

Qualifications

• Customer obsession and delivering joyful experiences
• Exceptional customer service to support CSAT scores
• First point of contact for customers across departments
• Ability to help customers find products and upsell where appropriate
• Familiar with stock checks, home delivery and online exclusives

Responsibilities

• Greet customers on the shop floor and understand their needs
• Recommend products and upsell where appropriate
• Process orders for Click & Collect and Home Delivery
• Keep the store tidy and well presented throughout the day
• Assist across tills and checkout to ensure a smooth transaction
• Support colleagues to deliver a welcoming in-store experience

Skills

Customer service

Sales skills

Communication

Teamwork

Job description

Dunelm is looking for enthusiastic Sales Assistants to join our stores. You will greet customers on the shop floor, understand their needs and guide them to products that fit their vision, while delivering a warm and helpful shopping experience.

You will also handle stock checks, assist with Click & Collect and Home Delivery orders, and maintain a tidy, welcoming store environment that encourages customers to return for future visits.