Seasonal Sales Host - Customer Experience

Dunelm; Aberdeen City; Hybrid; GBP 11,000 - 18,000; Full time

Job summary

Dunelm in Aberdeen is recruiting a Sales Assistant - Host for a seasonal period ending 13 February 2027. The role is 20 hours per week on the shop floor, delivering warm, helpful customer service and helping customers find and buy products.

You’ll greet customers, check stock, assist with queries, process orders, and maintain a tidy store environment. Pay varies by age: £8.00 per hour for 16-17 year olds and £12.71 per hour for 18+.

Qualifications

• You are customer obsessed and focused on delivering joyful experiences.
• Confident in advising on homeware items and upselling where appropriate.
• Friendly, proactive, and capable of helping across store departments.
• Willing to learn all aspects of store life, including checkout, stock, and delivery coordination.

Responsibilities

• Greet customers and understand their needs on the shop floor.
• Help customers find products and offer informed recommendations.
• Process orders for Click & Collect and Home Delivery.
• Keep tills efficient and ensure accurate checkout experiences.
• Maintain tidy displays and well-presented shelves throughout the day.
• Support stock replenishment and organize home delivery logistics.

Job description

Dunelm in Aberdeen is recruiting a Sales Assistant - Host for a seasonal period ending 13 February 2027. The role is 20 hours per week on the shop floor, delivering warm, helpful customer service and helping customers find and buy products.

You’ll greet customers, check stock, assist with queries, process orders, and maintain a tidy store environment. Pay varies by age: £8.00 per hour for 16-17 year olds and £12.71 per hour for 18+.