Seasonal Golf Shop Specialist

Mercure Hotels; Washington; Sur place; GBP 12 000 - 15 000; Plein temps

Avantages offerts par ce poste

Casual contract

Complimentary meals on duty

Employee car parking

Onsite gym access

Employee discounts

Company pension

Complimentary uniform

Training and development

Cross-department experience

Résumé du poste

Mercure Newcastle, George Washington Hotel Golf & Spa is seeking a confident Golf Shop Assistant for a casual, seasonal role at the George Washington Golf Club. You will welcome golfers, run the Golf Shop, take bookings and payments, and serve refreshments from the Clubhouse Bar.

The role requires independent work with minimal supervision and a focus on delivering a memorable guest experience. You will actively generate revenue through upselling, ensure green fee payments, and reconcile till at

Qualifications

• Experience in customer service, retail, hospitality or golf environment.
• Strong numerical skills and cash handling accuracy.
• Comfortable working independently and taking responsibility.

Responsabilités

• Welcome golfers with friendly, professional service.
• Operate Golf Shop independently: sales, bookings, memberships and enquiries.
• Serve food and beverages from the Clubhouse Bar, including alcohol with licensing rules.
• Upsell Golf Shop products, food, drinks and golf experiences to increase revenue.
• Ensure golfers pay the correct green fee before playing and report any unauthorised use.
• Accurately reconcile till cash and card payments at shift end.
• Maintain cleanliness and security of Golf Shop and Clubhouse areas.
• Assist with tee sheets, Driving Range bookings and Toptracer when required.
• Support Golf operation systems and report maintenance or safety issues.

Connaissances

Customer service

Retail

Cash handling

EPOS system

Upselling

Outils

GolfNow/BRS

Golf Genius

Toptracer

SweetSpot

Description du poste

Mercure Newcastle, George Washington Hotel Golf & Spa is seeking a confident Golf Shop Assistant for a casual, seasonal role at the George Washington Golf Club. You will welcome golfers, run the Golf Shop, take bookings and payments, and serve refreshments from the Clubhouse Bar.

The role requires independent work with minimal supervision and a focus on delivering a memorable guest experience. You will actively generate revenue through upselling, ensure green fee payments, and reconcile till at