Seasonal Gift Advisor – In-Store Customer Service

Boots; Brighton; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Employee discount across Boots and our

Discounts at nationwide retailers

Counselling and wellbeing support

Job summary

Boots is looking for Seasonal Customer Advisor to help customers find gifts, offers and essentials during the peak season. You’ll support deliveries, replenish stock and keep the store looking its best while delivering friendly, efficient service. This is a temporary role with potential for longer-term opportunities depending on local availability.

You’ll be part of a busy store team, working across areas to ensure a great customer experience during peak shopping periods.

Qualifications

• Customer-focused and enjoys helping customers have a great experience.
• Team player who supports others and contributes to store success.
• Comfortable balancing service with stock, fulfilment and shop floor tasks.
• Proactive and takes ownership to keep things running smoothly.
• Stays positive and focused during busy periods.
• Maintains high energy through long, active shifts.
• Confident asking for help when needed to get things right.

Responsibilities

• Welcome customers, understand needs and help them find products, gifts, services and offers.
• Create memorable customer experiences through friendly, personalised service.
• Assist customers with tills and self-checkouts.
• Replenish stock and keep shelves full.
• Support deliveries and organise stock in the stockroom.
• Keep the store and shopping areas looking their best.
• Work across different areas and support the team as needed.

Skills

Customer focus

Team player

Operations ready

Proactive attitude

Resilient

Energy and stamina

Confident asking questions

Job description

Boots is looking for Seasonal Customer Advisor to help customers find gifts, offers and essentials during the peak season. You’ll support deliveries, replenish stock and keep the store looking its best while delivering friendly, efficient service. This is a temporary role with potential for longer-term opportunities depending on local availability.

You’ll be part of a busy store team, working across areas to ensure a great customer experience during peak shopping periods.