Seasonal Customer Advisor: Christmas Gifts & Service

Boots; Caerphilly; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Generous employee discount acrossBoots

Discounts at nationwide retailers

24/7 counselling and wellbeing support

Job summary

Boots is seeking a Seasonal Customer Advisor to help customers find gifts, discover great offers and ensure a smooth store experience during peak season. You’ll be the friendly face on the shop floor, assist with deliveries, stock and maintain tidy, inviting displays.

This temporary role includes in-store training and opportunities for longer-term roles depending on local availability. Join a supportive Boots team during busy periods, enjoy a flexible, customer‑centred environment and the chance

Qualifications

• Available to work Bank Holidays including Black Friday week and weekend, Cyber Monday, Christmas Eve, Boxing Day and New Year's Day.
• Customer-focused and enjoys helping customers have a great experience.
• Team player who supports others and cares about team success.
• Operations ready — balancing customer service with stock, fulfilment and shop floor tasks.
• Proactive attitude and takes ownership.
• Resilient and positive during busy periods.
• Energy and stamina for long, active shifts.
• Confident asking questions and comfortable with technology.

Responsibilities

• Welcome customers, understand their needs and help them find the right products, gifts, services and offers.
• Create memorable customer experiences through friendly, personalised service.
• Help customers complete purchases using tills and self-checkouts.
• Replenish stock and keep shelves full.
• Support deliveries and help organise stock in the stockroom.
• Keep the store and shopping areas looking their best.
• Work across different areas of the store and support your team wherever help is needed.

Skills

Customer-focused

Team player

Operations ready

Proactive

Resilient

Energy & stamina

Technology confident

Tools

POS systems

Handheld devices

Self-checkouts

Job description

Boots is seeking a Seasonal Customer Advisor to help customers find gifts, discover great offers and ensure a smooth store experience during peak season. You’ll be the friendly face on the shop floor, assist with deliveries, stock and maintain tidy, inviting displays.

This temporary role includes in-store training and opportunities for longer-term roles depending on local availability. Join a supportive Boots team during busy periods, enjoy a flexible, customer‑centred environment and the chance