Seasonal Gift & Customer Experience Advisor

Boots; City of Edinburgh; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Employee discount

Nationwide retailer discounts

Wellbeing support

MyBoosts rewards

Job summary

Boots is seeking a Seasonal Customer Advisor in-store to assist customers, manage stock and support deliveries during the busy season.

You will welcome customers, provide friendly guidance, and help with purchases at tills and self-checkouts while keeping the shop floor tidy and stocked. This role offers teamwork, a fast pace, and potential longer-term opportunities depending on local availability.

Qualifications

• Bank holidays availability including Black Friday week and weekend, Cyber Monday, Christmas Eve, Boxing Day and New Year's Day.
• Customer-focused mindset with a passion for helping customers have a great experience.
• Team-oriented and able to support colleagues to ensure smooth store operation.
• Comfortable balancing customer service with stock, fulfilment and shop floor tasks.
• Proactive attitude and ownership of tasks, even during busy periods.
• Energetic and able to maintain high activity over long shifts.
• Confident asking for help when needed to get things right; comfortable with technology.

Responsibilities

• Welcome customers and help them find the right products, gifts, services and offers.
• Deliver friendly, personalised service to create memorable experiences.
• Assist customers with purchases at tills and self-checkouts.
• Replenish stock and keep shelves full.
• Support deliveries and organise stock in the stockroom.
• Keep the store and shopping areas looking their best.
• Work across different areas of the store and assist the team as needed.

Skills

Customer focus

Team player

Operations ready

Proactive

Resilient

Energy & stamina

Ask for help

Tech savvy

Job description

Boots is seeking a Seasonal Customer Advisor in-store to assist customers, manage stock and support deliveries during the busy season.

You will welcome customers, provide friendly guidance, and help with purchases at tills and self-checkouts while keeping the shop floor tidy and stocked. This role offers teamwork, a fast pace, and potential longer-term opportunities depending on local availability.