Seasonal Gift & Customer Advisor

Boots; Craigavon; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Generous employee discount across Boot

Discounts at nationwide retailers

24/7 counselling and wellbeing support

Job summary

Boots is seeking a Seasonal Customer Advisor to help customers find gifts, discover offers, and get what they need for celebrations. You’ll be a friendly face, provide guidance, and support deliveries and stock replenishment while maintaining a well-presented store.

This temporary role may extend based on local availability, with a team-focused, fast-paced environment. You’ll work in-store, enjoy teamwork and fun, and help ensure a great customer experience during the busy season.

Qualifications

• Bank Holidays availability, incl. Black Friday week/weekend, Cyber Monday, Christmas Eve, Boxing Day, NYD.
• Customer-focused and enjoys helping customers have a great experience.
• Team player who supports others and cares about team success.
• Comfortable balancing customer service with stock, fulfilment and shop floor tasks.

Responsibilities

• Welcome customers, understand needs and help them find products, gifts, services and offers.
• Deliver friendly, personalised service to create memorable experiences.
• Process purchases at tills and self-checkouts.
• Replenish stock and keep shelves full; support deliveries.
• Organise stock in the stockroom and keep store tidy.
• Work across store areas and assist team as needed.

Skills

Customer-focused

Team player

Operations ready

Proactive attitude

Resilient

Energy and stamina

Questioning when needed

Tech-savvy

Job description

Boots is seeking a Seasonal Customer Advisor to help customers find gifts, discover offers, and get what they need for celebrations. You’ll be a friendly face, provide guidance, and support deliveries and stock replenishment while maintaining a well-presented store.

This temporary role may extend based on local availability, with a team-focused, fast-paced environment. You’ll work in-store, enjoy teamwork and fun, and help ensure a great customer experience during the busy season.