Seasonal Customer Advisor – Christmas Service

Boots; Norwich; On-site; GBP 24,000 - 27,000; Part time

Benefits offered by this job

Employee discount across Boots and our

Discounts at nationwide retailers

Wellbeing support

Job summary

Boots is seeking a Seasonal Customer Advisor to help customers find gifts, enjoy great offers and receive friendly, helpful service in-store. You’ll assist with deliveries, stock replenishment and keeping the store looking its best while joining a collaborative team during our busiest season.

The role is temporary with potential longer-term opportunities depending on local availability, and requires flexible hours including Bank Holidays during peak periods.

Qualifications

• Customer-focused — enjoys talking to people and helping customers have a great experience.
• Team player — supports others and cares about team success.
• Operations ready — comfortable balancing customer service with stock, fulfilment and shop floor tasks.
• Proactive attitude — sees what needs doing and takes ownership.
• Resilient — stays positive and focused during busy periods.
• Energy and stamina — keeps energy high throughout long, active shifts.
• Confident asking questions — asks for help when needed to get things right. Comfortable with technology — learns new systems and confidently uses handheld devices, tills and self-checkouts.

Responsibilities

• Welcome customers, understand their needs and help them find the right products, gifts, services and offers.
• Create memorable customer experiences through friendly, personalised service.
• Help customers complete purchases using tills and self-checkouts.
• Replenish stock and keep shelves full
• Support deliveries and help organise stock in the stockroom.
• Keep the store and shopping areas look their best.
• Work across different areas of the store and support your team wherever help is needed.

Skills

Customer service

Team player

Operations ready

Proactive

Resilient

Energy

Technology comfortable

Job description

Boots is seeking a Seasonal Customer Advisor to help customers find gifts, enjoy great offers and receive friendly, helpful service in-store. You’ll assist with deliveries, stock replenishment and keeping the store looking its best while joining a collaborative team during our busiest season.

The role is temporary with potential longer-term opportunities depending on local availability, and requires flexible hours including Bank Holidays during peak periods.