Seasonal Retail Gift Advisor – Christmas

Boots; Coventry; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Generous employee discount

Discounts at nationwide retailers

Employee assistance programme

Job summary

Boots is seeking a Seasonal Customer Advisor to help customers find gifts, enjoy great offers and receive friendly, personalised service. You will support deliveries, replenish stock and keep the store looking its best in a fast-paced, team-driven environment during the busy season.

Join a collaborative team that values customer care, flexibility and a proactive approach to daily store operations, with opportunities for longer-term roles depending on local availability.

Qualifications

• Available to work Bank Holidays including Black Friday week and weekend, Cyber Monday, Christmas Eve, Boxing Day and New Year's Day.
• Customer-focused and enjoys helping customers have a great experience.
• Team player who supports others and cares about the team success.
• Comfortable balancing customer service with stock, fulfilment and shop floor tasks.
• Proactive and takes ownership to get things done.
• Stays positive and focused during busy periods.

Responsibilities

• Welcome customers and help them find the right products, gifts, services and offers.
• Provide friendly, personalised service to create memorable experiences.
• Assist with purchases at tills and self-checkouts.
• Replenish stock and keep shelves full.
• Support deliveries and organise stock in the stockroom.
• Keep the store and shopping areas looking their best.
• Work across areas of the store and support the team as needed.

Skills

Customer-focused

Team player

Operations ready

Proactive attitude

Resilient

Energy and stamina

Comfortable with technology

Job description

Boots is seeking a Seasonal Customer Advisor to help customers find gifts, enjoy great offers and receive friendly, personalised service. You will support deliveries, replenish stock and keep the store looking its best in a fast-paced, team-driven environment during the busy season.

Join a collaborative team that values customer care, flexibility and a proactive approach to daily store operations, with opportunities for longer-term roles depending on local availability.