Seasonal Customer Advisor — Gift & Service Expert

Boots; Cambridge; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Employee discount

Discounts at nationwide retailers

Wellbeing support

Job summary

Boots is seeking a Seasonal Customer Advisor to help customers find gifts, offers and essentials during the peak season. You'll deliver friendly, personalised service, assist at the till or self-checkouts, replenish stock and support deliveries while keeping shelves tidy and inviting.

You'll join a close-knit team in a busy store, adapt to changing priorities, and gain industry-recognised training. This temporary role offers potential for longer-term opportunities depending on local availability.

Qualifications

• Available to work Bank Holidays including Black Friday week and weekend, Cyber Monday, Christmas Eve, Boxing Day and New Year's Day.
• Customer-focused — enjoys talking to people and helping customers have a great experience.
• Team player — supports others and cares about team success.
• Operations ready — comfortable balancing customer service with stock, fulfilment and shop floor tasks.
• Proactive attitude — sees what needs doing and takes ownership.
• Resilient — stays positive and focused during busy periods.
• Energy and stamina — keeps energy high throughout long, active shifts.
• Confident asking questions — asks for help when needed to get things right.
• Comfortable with technology — learns new systems and confidently uses handheld devices, tills and self-checkouts.

Responsibilities

• Welcome customers, understand their needs and help them find the right products, gifts, services and offers.
• Create memorable customer experiences through friendly, personalised service.
• Help customers complete purchases using tills and self-checkouts.
• Replenish stock and keep shelves full
• Support deliveries and help organise stock in the stockroom.
• Keep the store and shopping areas look their best.
• Work across different areas of the store and support your team wherever help is needed.

Skills

Customer service

Teamwork

Stock replenishment

Tills & self-checkouts

Operations readiness

Proactive

Resilient

Tech-friendly

Job description

Boots is seeking a Seasonal Customer Advisor to help customers find gifts, offers and essentials during the peak season. You'll deliver friendly, personalised service, assist at the till or self-checkouts, replenish stock and support deliveries while keeping shelves tidy and inviting.

You'll join a close-knit team in a busy store, adapt to changing priorities, and gain industry-recognised training. This temporary role offers potential for longer-term opportunities depending on local availability.