Seasonal Customer Advisor - Christmas Cheer & Service

Boots Group; Oxford; Hybrid; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Generous employee discount acrossBoots

Discounts at nationwide retailers

24/7 counselling and wellbeing support

Job summary

Boots Group is hiring for a Seasonal Customer Advisor to support peak festive shopping in our London-area stores. You’ll help customers with gifts, offers and services, provide friendly, personalised service, and assist with checkout and stock replenishment.

The role emphasizes teamwork, flexibility, and a proactive attitude to meet busy demands during the holiday period. This temporary position may lead to longer-term opportunities based on local availability, with training and a strong

Qualifications

• Customer-focused and enjoys helping customers have a great experience.
• Team player who supports others and cares about team success.
• Operates across stock, fulfilment and shop floor tasks with energy.
• Proactive and takes ownership of tasks during busy periods.
• Remains positive and focused in peak times.
• Handles long, active shifts with stamina.
• Confident asking for help when needed to get things right.
• Learns new systems and uses handheld devices, tills and self-checkouts.

Responsibilities

• Greet customers and help them find the right products, gifts, services and offers.
• Deliver friendly, personalised service to create memorable experiences.
• Assist customers with purchases at tills and self-checkouts.
• Replenish stock and keep shelves well stocked.
• Support deliveries and organise stock in the stockroom.
• Keep store and shopping areas looking best and tidy.
• Work across store areas and assist teammates as needed.

Skills

Customer-focused

Team player

Operations ready

Proactive attitude

Resilient

Energy and stamina

Confident asking questions

Tech-savvy

Tools

Handheld devices

Tills (cash registers)

Self-checkouts

Job description

Boots Group is hiring for a Seasonal Customer Advisor to support peak festive shopping in our London-area stores. You’ll help customers with gifts, offers and services, provide friendly, personalised service, and assist with checkout and stock replenishment.

The role emphasizes teamwork, flexibility, and a proactive attitude to meet busy demands during the holiday period. This temporary position may lead to longer-term opportunities based on local availability, with training and a strong