Seasonal Client Experience Host

GOLDSMITHS; Leeds; On-site; GBP 12,000 - 18,000; Full time

Job summary

Watches of Switzerland Group is seeking seasonal Hosts in Leeds to greet customers and support the Sales Team during the busy peak trading period.

You will welcome customers, help with wrapping and boxing purchases, manage waiting times, assist with click-and-collect orders, and keep the store tidy and welcoming.

Previous retail or hospitality experience is valued and you will join a dynamic team in a fast-paced luxury retail environment.

Qualifications

• Experience in hospitality, promotions, retail or catering is welcome.
• Friendly, enthusiastic and positive demeanor.
• Comfortable in a busy, fast-paced store environment.
• Ability to identify customer needs and manage wait times.
• Assist Sales Team with wrapping, boxing and processing sales.
• Support click-and-collect orders and maintain store standards.

Responsibilities

• Provide a warm welcome and first impression to store visitors.
• Assist with meetings and greeting, and help customers browsing.
• Serve refreshments when appropriate and maintain a tidy store.
• Support the Sales Team to streamline sales processes, including wrapping and boxing.
• Process click-and-collect orders and assist with collections.
• Maintain high in-store standards during peak trading.

Skills

Meeting & greeting customers

Customer service oriented

Attention to detail

Communication skills

Team support to Sales

Wrapping/boxing purchases

Click & collect support

Job description

Watches of Switzerland Group is seeking seasonal Hosts in Leeds to greet customers and support the Sales Team during the busy peak trading period.

You will welcome customers, help with wrapping and boxing purchases, manage waiting times, assist with click-and-collect orders, and keep the store tidy and welcoming.

Previous retail or hospitality experience is valued and you will join a dynamic team in a fast-paced luxury retail environment.