Seasonal Client Experience Host

MAPPIN & WEBB; Greater London; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Holiday Purchase Scheme

24/7 Employee Assistance Programme

24/7 Virtual GP service

Share Save Scheme

Birthday Off

Free Wellbeing Tools

Generous Discount Scheme

Enhanced Maternity Pay

Job summary

Watches of Switzerland Group is seeking hosts to provide a welcoming first impression for customers entering our Greater London stores during peak trading. You will meet and greet customers, offer refreshments, and assist with wrapping, boxing purchases, and click-and-collect orders as part of the in-store Sales Team.

Ideal candidates will be enthusiastic, detail-oriented, and able to manage waiting times while maintaining high standards of in-store presentation and customer service during a

Qualifications

• Meeting and greeting customers in a positive and friendly way.
• Making customers feel welcome on entering and browsing the store.
• Offering and serving refreshments.
• Establishing customer needs and managing any potential waiting times.
• Assisting the Sales Team in wrapping/boxing purchases or processing the sale.
• Assisting with click and collect orders.

Responsibilities

• Provide a friendly, welcoming first impression to customers entering the store.
• Support the sales team during peak trading periods.
• Maintain orderly and clean store conditions during busy times.

Skills

Greeting customers

Customer welcome

Refreshments service

Need assessment

Sales wrapping

Click & collect

In-store standards

Job description

Watches of Switzerland Group is seeking hosts to provide a welcoming first impression for customers entering our Greater London stores during peak trading. You will meet and greet customers, offer refreshments, and assist with wrapping, boxing purchases, and click-and-collect orders as part of the in-store Sales Team.

Ideal candidates will be enthusiastic, detail-oriented, and able to manage waiting times while maintaining high standards of in-store presentation and customer service during a