Seasonal Chocolat Shop Advisor – Gift Expert & Discounts

Hotel Chocolat; Carlisle; Sur place; GBP 15 000 - 21 000; Temps partiel

Avantages offerts par ce poste

50% unlimited staff discount

70% discount off a stay in our Hotel

Career progression opportunities

Résumé du poste

Hotel Chocolat is recruiting a Seasonal Sales Advisor for our busy Christmas period in the UK. You’ll delight customers by helping them choose perfect gifts and guiding their festive shopping experience across our stores.

You’ll be reliable and flexible to match store trading hours, handle fast-paced pressure, and support the team with deliveries, replenishment and till transactions. Great discounts and incentives accompany the role.

Qualifications

• Customer-focused approach to help shoppers find the perfect gift.
• Ability to work under pressure during busy periods.
• Friendly, approachable and enthusiastic about chocolate.

Responsabilités

• Immersing customers in Hotel Chocolat and the seasonal store experience.
• Help customers discover gifts, ask questions to identify needs and check allergens.
• Assist with deliveries and replenishment as needed.
• Process transactions, refunds and exchanges at the till.
• Maintain high standards in-store and café areas to wow customers.
• If applicable, prepare hot/cold drinks and snacks per guidelines while keeping area clean.
• Support the store team to contribute to overall success.

Connaissances

Customer service

Flexible

Reliable

Retail experience

Description du poste

Hotel Chocolat is recruiting a Seasonal Sales Advisor for our busy Christmas period in the UK. You’ll delight customers by helping them choose perfect gifts and guiding their festive shopping experience across our stores.

You’ll be reliable and flexible to match store trading hours, handle fast-paced pressure, and support the team with deliveries, replenishment and till transactions. Great discounts and incentives accompany the role.