Holiday Sales Advisor – Premium Chocolate Gifts

Hotel Chocolat; Hemel Hempstead; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Staff discount

Hotel stay discount

Performance incentives

Job summary

Hotel Chocolat is seeking a Seasonal Sales Advisor for our UK stores during the busy Christmas period, including Hemel Hempstead. You’ll be passionate about chocolate and delighting customers, helping them pick the perfect gift and exploring our seasonal products.

You’ll work in a fast-paced store, handle transactions, support replenishment, and share in incentives. Staff discounts and perks accompany this role as part of our festive team experience.

Qualifications

• Reliable and flexible to meet store trading needs.
• Comfortable working under pressure in a fast-paced environment.

Responsibilities

• Immersing customers in Hotel Chocolat and seasonal products like the Velvetiser.
• Helping customers find the perfect Christmas gift by asking questions and identifying needs.
• Supporting store team with deliveries and replenishment as needed.
• Processing transactions, refunds and exchanges at the till.
• Maintaining a high standard in store and café areas to WOW customers.
• In cafe stores, preparing hot and cold drinks, ice creams and snacks per guidelines while keeping area clean.
• Supporting the store and team to drive success.

Skills

Customer service

Sales

Flexibility

Job description

Hotel Chocolat is seeking a Seasonal Sales Advisor for our UK stores during the busy Christmas period, including Hemel Hempstead. You’ll be passionate about chocolate and delighting customers, helping them pick the perfect gift and exploring our seasonal products.

You’ll work in a fast-paced store, handle transactions, support replenishment, and share in incentives. Staff discounts and perks accompany this role as part of our festive team experience.