SDA Business Support Assistant

Scottish Fire and Rescue Service; Johnstone; Hybrid; GBP 24,000 - 26,000; Full time

Job summary

The Scottish Fire and Rescue Service is looking for a full-time SDA Business Support Assistant to provide high-quality administrative support. This role involves tasks such as managing financial responsibilities, handling communications, and ensuring effective operational support within the service's administrative teams. Ideal candidates should possess strong organizational and communication skills, be detail-oriented, and have experience in busy office environments.

Qualifications

• Experience in a busy office environment.
• Proficiency in Microsoft Word and Excel.
• Ability to work independently and prioritize tasks.

Responsibilities

• Provide administrative support for meetings, including note-taking.
• Handle telephone calls and process absences and leave.
• Manage financial tasks such as raising purchase orders.

Skills

Organizational Skills

Communication

Problem Solving

Attention to Detail

Tools

Microsoft Word

Microsoft Excel

Job description

Location: IT Centre of Excellence, 5 Thornhill Johnstone, PA5 8JH

Salary: £24,743 - £25,767 per year

Contract Type: Permanent

Position Type: Full Time

Hours: 35 hours per week

Work From Home: Hybrid

The Scottish Fire and Rescue Service invites applications for the post of SDA Business Support Assistant, based at ERRI HQ Johnstone LSO Office. The role requires coverage of the EWDAB HQ Clydebank LSO Office and COG HQ Cowcaddens LSO Office as needed. This is a full-time, permanent position working 35 hours per week.

Applications from individuals seeking part-time, job share, or flexible working arrangements will be considered.

The successful candidate will provide high-quality business support to Local Service Delivery Area Management Teams, including:

1. Administrative support for meetings, including note-taking
2. Handling telephone calls (internal and external)
3. Processing absences, leave, and related enquiries
4. Managing financial tasks such as raising purchase orders, stock requests, receipting goods, and paying invoices
5. Booking travel and accommodation
6. Handling mail and maintaining information in various bespoke systems (On Call, HR, Finance)

Essential requirements include experience in a busy office environment, proficiency in Microsoft Word and Excel, and note-taking skills.

You should be able to work independently, prioritize tasks, meet deadlines, and maintain attention to detail. Strong organizational, communication, and problem-solving skills, along with a flexible approach and confidentiality awareness, are essential. A PVG check is required.

Full details and the recruitment process are available in the attached information pack.

Salary will typically start at the lower point, with potential progression based on performance. Exceptional circumstances may warrant a higher starting salary based on experience.

This position is subject to the Rehabilitation of Offenders Act 1974 (Exclusions and Exemptions) Scotland Order 2013, requiring a Standard Disclosure record check.

The Scottish Fire and Rescue Service is an Equal Opportunities employer and encourages applications from all community sectors. We are committed to being a “Disability Confident Employer” and will invite all qualifying applicants for interview.

Please note, a complete application form must be submitted as SFRS does not accept CVs for employment applications.