School Receptionist | Welcoming Front Desk & Admin Pro

Q3 Academy Great Barr; Birmingham; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Free car parking on site

UK Healthcare benefits

Job summary

Q3 Academy Great Barr invites applications for a Receptionist to support a busy academy environment. You will operate the switchboard, greet visitors, verify IDs for safeguarding, and perform general administration to ensure smooth daily operations.

The role requires a welcoming, professional approach, ability to handle inquiries, and proficient basic IT skills. A First Aid qualification and teamwork are valued in this school community.

Responsibilities

• Switchboard operation and supervision.
• Be courteous to colleagues, visitors and telephone callers and provide a welcoming environment.
• Dealing with telephone enquiries to the Academy.
• Greeting and ensuring that all appropriate visitors to the Academy are correctly ID’d (Safeguarding), including Supply Staff, and clearances are submitted accordingly.
• Hospitality to visitors if required.
• General administration duties.
• Be First Aider trained and be part of a First Aid Rota as required.
• General word processing, Excel spreadsheets, use of SIMS/Bromcom and ClassCharts.
• Duplicating and distributing information.
• Dealing with emergencies that are reported to Reception.
• Dealing with alarm activations.
• Monitor and maintain relevant stock levels.
• Booking of rooms and setting up of the Conference Room as and when required.
• Print out InVentry report for fire evacuations.
• Respond to AWOL emails and telephone calls using radio communications.
• Carry out photocopying and reprographics duties as and when required.
• Ensure the Reception area is maintained to a high standard of presentation.
• Daily incoming and outgoing post and emails.
• Managing the Parent Helpdesk.
• Ensuring franking machine updates, credits, consumables are maintained.
• Ability to work as a team to ensure Reception is fully covered during holiday times when appropriate.
• Demonstrate both enthusiasm and high standards of professionalism to all Academy stakeholders.
• Assisting with lost property.
• Logging and securing confiscations, such as phones and jewellery.
• Managing orders of lanyards, cases, ID badges and phone pouches for students.
• Other administrative tasks as directed.

Job description

Q3 Academy Great Barr invites applications for a Receptionist to support a busy academy environment. You will operate the switchboard, greet visitors, verify IDs for safeguarding, and perform general administration to ensure smooth daily operations.

The role requires a welcoming, professional approach, ability to handle inquiries, and proficient basic IT skills. A First Aid qualification and teamwork are valued in this school community.