School Receptionist

Kettlethorpe High School; Wrenthorpe; On-site; GBP 18,000 - 23,000; Full time

Job summary

Kettlethorpe High School is seeking a friendly, well-organised Main Receptionist to be the welcoming face of our busy front office. You will greet visitors, direct calls and support safeguarding responsibilities while helping with daily admin tasks.

The role includes coordinating meeting rooms and facilities for external visitors, assisting with school events and ensuring smooth operations across the front desk.

Qualifications

• Excellent communication and interpersonal skills.
• Professional, approachable and customer-focused.
• Highly organised with strong administrative skills.
• Confident using IT systems and managing priorities.
• Calm and efficient in a busy environment.
• Strong commitment to safeguarding and welfare of children.

Responsibilities

• Welcome visitors and manage the school's main reception.
• Answer and direct telephone enquiries.
• Oversee visitor sign-in procedures and safeguarding.
• Coordinate meeting rooms and facilities for external visitors.
• Support school events and provide general admin assistance.

Skills

Communication

Interpersonal skills

Organisation

IT literacy

Customer service

Safeguarding

Job description

Are you friendly, organised and passionate about delivering excellent customer service? We are seeking an enthusiastic and professional Main Receptionist to be the welcoming face of our busy and successful secondary school. As the first point of contact for visitors, parents, contractors and external agencies, you will play a vital role in creating a positive and professional impression of the school. You will provide a warm welcome, manage the school's main reception area, answer and direct telephone enquiries, oversee visitor sign-in procedures and ensure safeguarding protocols are adhered to at all times. The role also includes coordinating meeting rooms and facilities for external visitors, supporting school events and providing administrative assistance to ensure the smooth day-to-day running of the school's front office.

• Have excellent communication and interpersonal skills.
• Be professional, approachable and customer-focused.
• Be highly organised with strong administrative skills.
• Be confident using IT systems and managing competing priorities.
• Remain calm and efficient in a busy environment.
• Have a strong commitment to safeguarding and promoting the welfare of children and young people.