School Receptionist / Office Administrator

Steinerwaldorf; Forres; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in education is seeking a dedicated School Receptionist to join their team. This role is pivotal in ensuring smooth operations within the school, where you will be the first point of contact for students, parents, and visitors. Your responsibilities will include managing phone calls, greeting guests, and maintaining accurate school records. The ideal candidate will possess strong communication and organizational skills, with a commitment to creating a safe and welcoming environment. Join a progressive school that values creativity and experiential learning, and be part of a supportive community focused on the welfare of children and young people.

Qualifications

• Strong communication and organizational skills are essential.
• Experience in customer service or administrative roles preferred.

Responsibilities

• Manage incoming calls and greet visitors at the reception.
• Maintain school records and assist with daily operations.
• Ensure a safe and welcoming environment for students and visitors.

Skills

Communication Skills

Organizational Skills

Customer Service

First Aid (if trained)

Education

High School Diploma

Relevant Administrative Certification

Tools

Telephone System

Email Management Software

Office Supplies Management

Job description

Drumduan is a modern and progressive Steiner School located in the beautiful North-East of Scotland overlooking Findhorn Bay and the Moray Firth, with an emphasis on experiential education, nature connection, and the creativity that flows from children being given the space to develop in a low technology school environment. The school currently has students from Kindergarten to Class 12 in the Upper School with teaching and non-teaching staff.

Our school operates with a collective decision-making structure, the college of staff, at its centre. The Coordination Group aims to coordinate the running of the school to best support its pedagogical purpose and with heed to its financial sustainability.

In addition, there are School Development Groups (SDG) that are formed to hold fundraising initiatives together with the Parents, Teachers and Friends Association (PTFA). The Operations Team works closely with the SDG.

INTRODUCTION

The School Receptionist is a key member of staff in Drumduan. They are responsible for handling all incoming and outgoing phone calls, greeting and assisting visitors, and assisting in ensuring that the school runs smoothly. They are required to work closely with pupils/students, parents, teachers, and administrative staff to provide support and guidance.

In addition to their administrative tasks, the School Receptionist is responsible for maintaining a safe and secure environment within the school premises. They monitor the entrance and exit of pupils/students, parents and visitors, regulate access to the school, and maintain school records.

MAIN RESPONSIBILITIES

The duties and responsibilities of the School Receptionist may include, but are not limited to, the following:

• Reception: answering and taking messages from the main telephone.
• Regularly check the answering machine.
• Answer the door and greet visitors.
• Sign in visitors and give them visitors pass.
• Check registers each morning and phone parents if necessary.
• Check school reception emails – answer parents' messages and general enquiries, send out emails on behalf of teachers/staff members to the community.
• Open mail where appropriate.
• Keep physical forms fully stocked.
• Assisting Operations Manager with Weekly Bulletin and Newsletter.
• Accident/Incident report forms – scan and send to parents where applicable and file in tray.
• Offer First-Aid (if trained).
• Liaise and order stationery, school supplies.
• Assist with deliveries, photocopying, keeping WIFI limited/free, tidying Reception/Foyer areas.
• Maintain and update school records.
• Attend regular Operations Team meetings.

Drumduan School is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff and volunteers to understand and share this commitment. We have a shared commitment to develop a culture of respect, where discrimination is not tolerated. We welcome all applications, including those from under-represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.