School Receptionist & Front Desk Admin — First Aid & Data Skills

The Mercian Trust; Willenhall; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Discounts on everyday purchases

Health plan

Cycle to work

Blue Light Card

Job summary

The Mercian Trust is seeking a friendly and professional receptionist for New Leaf School. You will welcome visitors, manage enquiries, and handle everyday administrative tasks within a safeguarding-focused environment.

Key duties include answering calls and emails, maintaining MIS data, signing in visitors, and supporting attendance and post distribution. A calm, organised approach and good ICT skills are essential.

Qualifications

• High standard of written and verbal communication.
• Calm and organised in a busy reception environment.
• Proficient IT skills; comfortable with Microsoft Word and Excel; experience with MIS/CPOMS desirable.
• Ability to manage priorities and pay close attention to detail.

Responsibilities

• Receive visitors and respond to enquiries in a courteous, professional manner.
• Answer calls and emails promptly and professionally.
• Manage visitor access and sign-in procedures per safeguarding guidelines.
• Provide general administrative support including word processing, filing and data entry in MIS.
• Support attendance processes and update pupil data in MIS.
• Maintain the reception area and manage room bookings and supplies.
• Assist with emergencies and first aid as required.
• Work as part of the school team and cover duties when needed.

Skills

Professional communication

Organised

MS Word

MS Excel

MIS experience

Customer service

Education

GCSE English & Maths

First aid training desirable

Tools

CPOMS

MIS

Job description

The Mercian Trust is seeking a friendly and professional receptionist for New Leaf School. You will welcome visitors, manage enquiries, and handle everyday administrative tasks within a safeguarding-focused environment.

Key duties include answering calls and emails, maintaining MIS data, signing in visitors, and supporting attendance and post distribution. A calm, organised approach and good ICT skills are essential.