School Reception & Admin Support Specialist

Outcomes First Group; Ashford; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Life Assurance

Pension scheme

Wellbeing support

Discounts

Job summary

Outcomes First Group through Heath Farm SEN school in Ashford is seeking a Receptionist/Administrative Assistant to provide front-of-house and administrative support. You will welcome pupils, families, staff and visitors, handle enquiries, and maintain confidential records in line with safeguarding and GDPR.

The role supports admissions, meetings and general admin, while upholding confidentiality and professional service.

Qualifications

• GCSEs in English and Maths; NVQ Level 2 in Administration desirable.
• Strong IT skills with Word, Excel and Outlook; good organisational abilities.
• Excellent communication, time-management and confidentiality.

Responsibilities

• Welcoming visitors and managing reception services.
• Handling calls, emails, enquiries, messages, post and deliveries.
• Safeguarding: visitor sign-in processes and confidentiality compliance.
• Provide confidential administrative support and prepare correspondence and reports.
• Maintain pupil records, attendance data and databases.
• Support admissions processes and respond to enquiries.
• Organise meetings, room bookings and refreshments as required.
• Ensure GDPR and safeguarding policies are followed.
• Assist wider school team with admin duties as needed.

Skills

IT Skills

Communication

Organisation

Confidentiality

Teamwork

Education

GCSE English & Maths

NVQ Level 2 in Administration

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Outcomes First Group through Heath Farm SEN school in Ashford is seeking a Receptionist/Administrative Assistant to provide front-of-house and administrative support. You will welcome pupils, families, staff and visitors, handle enquiries, and maintain confidential records in line with safeguarding and GDPR.

The role supports admissions, meetings and general admin, while upholding confidentiality and professional service.