School IT Technician – Onsite Support + Growth Path

Carters, Inc.; Eastbourne; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Optional company van

Company pension scheme

25 days holiday + bank holidays (rises

Option to purchase additional leave

Structured training & clear career dev

Job summary

Carters, Inc. is seeking an IT School Technician for Eastbourne, onsite, with a circa £30,000 salary. You will troubleshoot and resolve first and second-line issues for schools near Eastbourne, working to support staff and students.

You will manage Active Directory and Microsoft 365, support Windows 10/11 across multiple sites, maintain school networks and devices, and contribute to infrastructure projects. Some travel between nearby towns may be required.

Qualifications

• Previous IT support experience in a school or the education industry
• Strong knowledge of Windows 10 & 11, Active Directory, Group Policy, and Microsoft 365
• Networking experience: switches, routers, LAN/WAN, wireless technologies
• Excellent communication skills - able to explain technical concepts clearly to non-technical staff
• Experience with virtualised environments (VMware, vSphere, or similar) is highly desirable

Responsibilities

• Deliver first and second-line IT support to staff and students
• Troubleshoot desktop, hardware, software, and network issues
• Manage user accounts in Active Directory and Microsoft 365
• Support Windows 10/11 environments across multiple sites
• Maintain school networks, wireless connectivity, and IT equipment
• Assist with server administration and infrastructure projects
• Build strong relationships with school stakeholders and end users

Skills

Windows 10/11

Active Directory

Microsoft 365

Networking

VMware / vSphere

IT support in schools

Communication skills

Tools

VMware

vSphere

Job description

Carters, Inc. is seeking an IT School Technician for Eastbourne, onsite, with a circa £30,000 salary. You will troubleshoot and resolve first and second-line issues for schools near Eastbourne, working to support staff and students.

You will manage Active Directory and Microsoft 365, support Windows 10/11 across multiple sites, maintain school networks and devices, and contribute to infrastructure projects. Some travel between nearby towns may be required.