IT Onsite Support Technician

Circle Recruitment; Eastbourne; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Optional company van

Company pension scheme

25 days holiday

Structured training

Clear career development path

Job summary

Circle Recruitment is seeking an experienced IT School Technician near Eastbourne, offering a salary of £30K. The successful candidate will proactively support staff and students in resolving first and second-line IT issues and maintaining vital school networks.

This role emphasizes strong stakeholder management, with responsibilities extending from troubleshooting hardware/software problems to managing user accounts in Active Directory and Microsoft 365.

Qualifications

• Previous IT support experience in a school or the education industry.
• Strong knowledge of Windows 10 & 11, Active Directory, Group Policy, and Microsoft 365.
• Networking experience: switches, routers, LAN/WAN, wireless technologies.

Responsibilities

• Deliver first and second-line IT support to staff and students.
• Troubleshoot desktop, hardware, software, and network issues.
• Manage user accounts in Active Directory and Microsoft 365.
• Support Windows 10/11 environments across multiple sites.
• Maintain school networks, wireless connectivity, and IT equipment.
• Assist with server administration and infrastructure projects.
• Build strong relationships with school stakeholders and end users.

Skills

IT support experience

Windows 10 & 11

Active Directory

Networking

Excellent communication

Virtualised environments

Job description

IT School Technician - Eastbourne - £30K (Onsite)

The Opportunity

I'm working with one of the UK's biggest MSP's to look for an experienced IT School Technician near Eastbourne. The IT School Technician will troubleshoot and resolve first and second line issues for a couple of schools close to Eastbourne. You will have excellent stakeholder management experience on top of extensive experience with windows server, networking, Microsoft and mobile device management technologies.

This is a strong next step for someone with school-based IT support experience who wants to develop technically and gain exposure to more advanced systems.

Day-to-Day Responsibilities

• Deliver first and second-line IT support to staff and students
• Troubleshoot desktop, hardware, software, and network issues
• Manage user accounts in Active Directory and Microsoft 365
• Support Windows 10/11 environments across multiple sites
• Maintain school networks, wireless connectivity, and IT equipment
• Assist with server administration and infrastructure projects
• Build strong relationships with school stakeholders and end users

Key Skills

• Previous IT support experience in a school or the education industry
• Strong knowledge of Windows 10 & 11, Active Directory, Group Policy, and Microsoft 365
• Networking experience: switches, routers, LAN/WAN, wireless technologies
• Excellent communication skills - able to explain technical concepts clearly to non-technical staff
• Experience with virtualised environments (VMware, vSphere, or similar) is highly desirable

What's on Offer

• Optional company van
• Company pension scheme
• 25 days holiday + bank holidays (rising to 28 days with service)
• Option to purchase additional leave
• Structured training & clear career development path

This role can be commutable from Eastbourne, Hastings, Uckfield, Lewes and Bexhill-on-Sea