School IT Technician & AV Support (Multi-Site)

Ad Talent Recruitment Ltd; Bradford; On-site; GBP 27,000 - 29,000; Full time

Job summary

St Bede’s and St Joseph’s Catholic College is seeking an IT Technician to provide day-to-day IT and AV support across its two college sites and feeder primary schools.

You will work under the IT Services Delivery Manager, handling service desk tickets, hardware, software, networks, and device management with Microsoft 365, Entra and Intune.

This role requires practical experience, good communication, and a willingness to support events and examinations, with DBS checks in place.

Qualifications

• Proven experience providing IT support to staff and students.
• Knowledge of Microsoft 365, Entra and device management systems.
• Experience supporting desktops, laptops, printers, networks and wireless equipment.
• Strong problem-solving and organisational skills.
• A helpful and patient approach when supporting users with different levels of technical knowledge.
• Ability to maintain accurate records and follow service-desk procedures.
• Understanding of information security, confidentiality and data protection.

Responsibilities

• Provide day-to-day IT and AV support across two college sites and feeder primary schools.
• Diagnose and resolve hardware, software and connectivity issues.
• Escalate complex problems as needed to IT Services Delivery Manager.
• Produce clear technical documentation and SOPs.
• Install, configure and maintain desktops, laptops, tablets, printers and peripherals.
• Deploy applications and policies through Microsoft Intune and other device-management tools.
• Administer Microsoft 365 and Microsoft Entra accounts, groups and licences.
• Support network equipment, switches, cabling and wireless access points.
• Maintain asset register and complete annual stock checks.
• Securely wipe and record equipment at end of life.
• Prepare rooms and systems for examinations and events.
• Apply security updates and report incidents promptly.
• Installing and troubleshooting AV equipment in classrooms and events.
• Set up and operate livestreaming for events and manage AV equipment bookings.
• Support CCTV, telephony and access-control systems.

Skills

IT support

Microsoft 365

Intune

Microsoft Entra

Device management

Networking / Wireless

Documentation

Service desk

Tools

Halo ITSM

Microsoft Intune

Microsoft Entra

Job description

St Bede’s and St Joseph’s Catholic College is seeking an IT Technician to provide day-to-day IT and AV support across its two college sites and feeder primary schools.

You will work under the IT Services Delivery Manager, handling service desk tickets, hardware, software, networks, and device management with Microsoft 365, Entra and Intune.

This role requires practical experience, good communication, and a willingness to support events and examinations, with DBS checks in place.