School Front Desk Receptionist – Welcoming & Admin

E-ACT Ousedale School; Newport Pagnell; On-site; GBP 24,000 - 25,000; Full time

Benefits offered by this job

LGPS or TPS pension

Life cover three times pensionable pay

31 days annual leave

Cycle to Work scheme

Professional CPD opportunities

Job summary

E-ACT Ousedale School in Newport Pagnell is seeking a friendly Receptionist to be the welcoming first point of contact for pupils, parents, staff and visitors. You will manage front-of-house duties, handle communications, coordinate visitor processes and deliver excellent customer service, while upholding safeguarding and confidentiality.

Key responsibilities include maintaining reception records, taking messages accurately, and supporting a smooth daily operation during term-time (38 weeks).

Qualifications

• GCSE English and Maths (C/4 or above) or equivalent.
• Understanding of safeguarding responsibilities in an educational setting.
• Ability to prioritise workload and meet deadlines.
• Strong customer service and interpersonal skills.

Responsibilities

• Provide a professional, courteous and welcoming reception service at all times.
• Act as the first point of contact for visitors, parents, pupils, staff and external agencies.
• Maintain reception records and documentation accurately.
• Take accurate messages and ensure they are passed to the appropriate staff in a timely manner.

Skills

Customer service

Interpersonal skills

Prioritisation

Communication

Organisation

Education

GCSE English and Maths (C/4 or above)

Job description

E-ACT Ousedale School in Newport Pagnell is seeking a friendly Receptionist to be the welcoming first point of contact for pupils, parents, staff and visitors. You will manage front-of-house duties, handle communications, coordinate visitor processes and deliver excellent customer service, while upholding safeguarding and confidentiality.

Key responsibilities include maintaining reception records, taking messages accurately, and supporting a smooth daily operation during term-time (38 weeks).