School Front Desk & Admin – Immediate Start, Mon-Fri

Academics Ltd; London Borough of Ealing; On-site; GBP 21,000 - 27,000; Full time

Job summary

Academics is currently recruiting a reliable and organised School Receptionist and Administrator in Ealing, West London to join the office team of a welcoming secondary school. This full-time role offers an immediate start and a busy, fast-paced environment with a focus on delivering high-quality administrative support.

You will manage front-of-house, handle calls and emails, maintain pupil and staff data in the MIS, and provide general office assistance while delivering a courteous,

Qualifications

• Experience in a school reception or administration role is preferred.
• Excellent verbal and written communication, with a professional telephone manner.
• Strong organisational skills and ability to prioritise in a busy environment.
• Experience using a school MIS (e.g., SIMS) is advantageous.
• Friendly, approachable attitude with commitment to customer service.
• DBS clearance suitable for working in a school.

Responsibilities

• Front-of-House Reception: Welcome visitors, parents, pupils and staff professionally.
• Telephone Management: Answer calls, handle enquiries and direct messages.
• School Administration: Maintain records, update pupil and staff data, input data in MIS.
• Email and Inbox Management: Monitor inbox, respond to routine enquiries, prioritise urgent messages.
• Post and Deliveries: Sort and distribute mail and deliveries to relevant departments.
• General Office Support: Word processing, photocopying, filing and routine tasks.
• Customer Service: Deliver a helpful, professional service to all school stakeholders.

Skills

Front-of-House experience

Telephone management

Data entry / records

SIMS / MIS familiarity

Customer service

Organisational skills

Tools

SIMS/MIS

Job description

Academics is currently recruiting a reliable and organised School Receptionist and Administrator in Ealing, West London to join the office team of a welcoming secondary school. This full-time role offers an immediate start and a busy, fast-paced environment with a focus on delivering high-quality administrative support.

You will manage front-of-house, handle calls and emails, maintain pupil and staff data in the MIS, and provide general office assistance while delivering a courteous,