Receptionist and Data Assistant

John Taylor High School; Burton upon Trent; On-site; GBP 19,000 - 23,000; Full time

Job summary

John Taylor High School in Burton upon Trent is seeking a friendly receptionist to join our front-of-house team. You will be the first point of contact for students, families and visitors, ensuring a warm, professional welcome and smooth day-to-day operations.

You will manage calls and enquiries, maintain records, coordinate meetings and room bookings, and support colleagues across the school to deliver an efficient and supportive service.

Qualifications

• Experience in a receptionist/front-of-house role.
• Excellent communication and interpersonal skills.
• Strong organisational skills with the ability to manage competing priorities.
• Able to maintain confidentiality and handle sensitive information.

Responsibilities

• Provide a professional reception service, welcoming visitors and managing calls and messages.
• Maintain accurate records, databases and confidential information in line with school procedures.
• Coordinate meetings, room bookings and post and office resources.
• Ensure parent and pupil enquiries are communicated to the correct parties per school procedures.

Skills

Communication skills

Organisation

ICT skills

Confidentiality

Customer service

Tools

Microsoft Office Suite

Record management systems

Job description

We are looking for a receptionist to join our dedicated team, providing a first-class front-of-house service and ensuring visitors, families and professionals receive a warm and positive welcome.

This is a rewarding opportunity to become an integral part of a friendly and established team within a school setting, helping to ensure the smooth day-to-day running of the school while supporting students, families and colleagues.

As our receptionist, you will be the first point of contact for visitors, families and external professionals, creating a welcoming and professional environment. You will play a key role in managing enquiries, coordinating communications, maintaining records and supporting the efficient operation of the service.

What you will be doing

• Providing a professional reception service, welcoming visitors and managing calls, enquiries and messages.
• Maintaining accurate records, databases and confidential information in line with school procedures.
• Coordinating meetings, room bookings and post and office resources.
• Ensuring that parent and pupil enquiries are communicated to the correct parties in line with school procedures.

What you will bring

• Experience in a receptionist, customer service or front-of-house role.
• Excellent communication and interpersonal skills.
• Strong organisational skills with the ability to manage competing priorities.
• Strong ICT Skills
• Professional, approachable and committed to providing excellent service.
• Able to maintain confidentiality and handle sensitive information appropriately.
• Passionate about supporting positive outcomes for young people.