School Front Desk Coordinator – Admin & Enquiries

Marchant Recruitment; London Borough of Brent; On-site; GBP 18,000 - 23,000; Full time

Job summary

Marchant Recruitment is seeking a friendly School Receptionist for a busy secondary school in Brent, London. This full-time, permanent role puts you at the front of the school, handling calls, emails and visitors with professionalism.

You will welcome students and parents, sign visitors in and out, issue passes, maintain reception records and assist the wider administration team. Strong communication, Microsoft Office skills and confidentiality are essential, with school experience a bonus.

Qualifications

• Applicants should have previous reception, administration or customer service experience.
• Strong communication skills, a professional telephone manner and excellent organisational abilities are essential.
• Candidates should be confident using Microsoft Office, comfortable dealing with a range of enquiries and able to maintain confidentiality when handling sensitive information.
• Previous experience in a school environment would be advantageous.

Responsibilities

• Manage main reception: answer calls, respond to emails and welcome visitors.
• Sign visitors in/out, issue passes, maintain reception records and direct enquiries to staff.
• Support general administration and assist with parent enquiries.
• Maintain accurate records and support safeguarding and visitor procedures.
• Collaborate with the wider office team to ensure smooth daily operations.

Skills

Reception experience

Administration

Customer service

Communication skills

Telephone etiquette

Organisational skills

Tools

Microsoft Office

Job description

Marchant Recruitment is seeking a friendly School Receptionist for a busy secondary school in Brent, London. This full-time, permanent role puts you at the front of the school, handling calls, emails and visitors with professionalism.

You will welcome students and parents, sign visitors in and out, issue passes, maintain reception records and assist the wider administration team. Strong communication, Microsoft Office skills and confidentiality are essential, with school experience a bonus.