School Receptionist and Administrator

Academics Ltd; London Borough of Ealing; On-site; GBP 21,000 - 27,000; Full time

Job summary

Academics is currently recruiting a reliable and organised School Receptionist and Administrator in Ealing, West London to join the office team of a welcoming secondary school. This full-time role offers an immediate start and a busy, fast-paced environment with a focus on delivering high-quality administrative support.

You will manage front-of-house, handle calls and emails, maintain pupil and staff data in the MIS, and provide general office assistance while delivering a courteous,

Qualifications

• Experience in a school reception or administration role is preferred.
• Excellent verbal and written communication, with a professional telephone manner.
• Strong organisational skills and ability to prioritise in a busy environment.
• Experience using a school MIS (e.g., SIMS) is advantageous.
• Friendly, approachable attitude with commitment to customer service.
• DBS clearance suitable for working in a school.

Responsibilities

• Front-of-House Reception: Welcome visitors, parents, pupils and staff professionally.
• Telephone Management: Answer calls, handle enquiries and direct messages.
• School Administration: Maintain records, update pupil and staff data, input data in MIS.
• Email and Inbox Management: Monitor inbox, respond to routine enquiries, prioritise urgent messages.
• Post and Deliveries: Sort and distribute mail and deliveries to relevant departments.
• General Office Support: Word processing, photocopying, filing and routine tasks.
• Customer Service: Deliver a helpful, professional service to all school stakeholders.

Skills

Front-of-House experience

Telephone management

Data entry / records

SIMS / MIS familiarity

Customer service

Organisational skills

Tools

SIMS/MIS

Job description

School Receptionist and Administrator New

School Receptionist and Administrator - Ealing, West London

Full-Time | Immediate Start | Monday to Friday | 8:30am-4:30pm

Are you an experienced School Receptionist, School Administrator looking for your next opportunity in education? Do you have excellent communication skills, a friendly and professional manner, and the ability to keep a busy school office running smoothly?

Academics is currently recruiting a reliable and organised School Receptionist and Administrator in Ealing, West London, to join the office team of a welcoming secondary school. This is a full-time position offering an immediate start, ideal for someone who enjoys working in a fast-paced school environment and providing excellent administrative support.

Key Responsibilities - School Receptionist and Administrator - Ealing, West London

• Front-of-House Reception: Welcome visitors, parents, pupils and staff professionally, creating a positive first impression of the school.


• Telephone Management: Answer incoming calls, handle general enquiries and direct calls or messages to the appropriate staff members.


• School Administration: Maintain accurate records, update pupil and staff information, and input data using the school's internal management systems.


• Email and Inbox Management: Monitor the school's shared inbox, respond to routine enquiries, forward emails and prioritise urgent communications.


• Post and Deliveries: Receive, sort and distribute incoming mail, parcels and deliveries to the relevant departments.


• General Office Support: Provide administrative assistance, including word processing, photocopying, document preparation, filing and other daily office duties.


• Customer Service: Deliver a helpful, approachable and professional service to everyone contacting or visiting the school.

Requirements - School Receptionist and Administrator - Ealing, West London

The successful candidate will ideally have:

• Previous experience in a school reception, school administration, administrative role.


• Strong verbal and written communication skills, with a professional telephone manner.


• Excellent organisational skills and the ability to prioritise tasks in a busy working environment.


• Experience using SIMS or a similar school management information system (MIS) would be advantageous.


• A friendly, approachable attitude and a commitment to providing excellent customer service.


• An enhanced DBS certificate suitable for working in a school, with appropriate checks and clearance confirmed in line with safeguarding requirements.


• Previous experience working in a secondary school or educational setting would be desireable.

If you are an organised, dependable and personable administrator looking for School Receptionist, School Administrator or Education Administration jobs in Ealing and West London, we would love to hear from you.

Salary will be determined by the successful candidate's qualifications and relevant experience, and will be in accordance with the client's pay policy.