School Receptionist and Administrator

Confidential; Greater London; On-site; GBP 21,000 - 26,000; Full time

Job summary

Confidential in West London is seeking a reliable School Receptionist and Administrator to join a busy secondary school's office team. The role offers a full-time schedule, with an immediate start, Monday to Friday 8:30am-4:30pm, and a focus on delivering excellent administrative support.

Key duties include front-of-house reception, phone handling, data entry in the MIS, inbox management, and general office tasks. DBS clearance is required for safeguarding purposes.

Qualifications

• Previous experience in a school reception or administration role.
• Strong verbal and written communication with a professional telephone manner.
• Excellent organisational skills and ability to prioritise in a busy environment.
• Experience using SIMS or similar MIS is advantageous.
• DBS certificate suitable for working in a school, with safeguarding clearance.

Responsibilities

• Front-of-House Reception: welcome visitors, parents, pupils and staff professionally.
• Telephone management: answer calls, handle enquiries and route messages.
• School administration: maintain records, update pupil/staff data, input data in MIS.
• Email inbox management: respond to routine enquiries and prioritise urgent messages.
• Post/deliveries: sort and distribute mail and deliveries to departments.
• General office support: doc prep, filing, photocopying and word processing.
• Customer service: provide a helpful, friendly service to all school contacts.

Skills

Communication skills

Organisational skills

Customer service

Reception experience

Tools

SIMS MIS

Job description

School Receptionist and Administrator - Ealing, West London

Full-Time Immediate Start Monday to Friday 8:30am-4:30pm

Are you an experienced School Receptionist, School Administrator looking for your next opportunity in education? Do you have excellent communication skills, a friendly and professional manner, and the ability to keep a busy school office running smoothly?

Academics is currently recruiting a reliable and organised School Receptionist and Administrator in Ealing, West London, to join the office team of a welcoming secondary school. This is a full-time position offering an immediate start, ideal for someone who enjoys working in a fast-paced school environment and providing excellent administrative support.

Key Responsibilities

• - Front-of-House Reception: Welcome visitors, parents, pupils and staff professionally, creating a positive first impression of the school.
• - Telephone Management: Answer incoming calls, handle general enquiries and direct calls or messages to the appropriate staff members.
• - School Administration: Maintain accurate records, update pupil and staff information, and input data using the school's internal management systems.
• - Email and Inbox Management: Monitor the school's shared inbox, respond to routine enquiries, forward emails and prioritise urgent communications.
• - Post and Deliveries: Receive, sort and distribute incoming mail, parcels and deliveries to the relevant departments.
• - General Office Support: Provide administrative assistance, including word processing, photocopying, document preparation, filing and other daily office duties.
• - Customer Service: Deliver a helpful, approachable and professional service to everyone contacting or visiting the school.

Requirements

• - Previous experience in a school reception, school administration, administrative role.
• - Strong verbal and written communication skills, with a professional telephone manner.
• - Excellent organisational skills and the ability to prioritise tasks in a busy working environment.
• - Experience using SIMS or a similar school management information system (MIS) would be advantageous.
• - A friendly, approachable attitude and a commitment to providing excellent customer service.
• - An enhanced DBS certificate suitable for working in a school, with appropriate checks and clearance confirmed in line with safeguarding requirements.
• - Previous experience working in a secondary school or educational setting would be desireable.

If you are an organised, dependable and personable administrator looking for School Receptionist, School Administrator or Education Administration jobs in Ealing and West London, we would love to hear from you.

Salary will be determined by the successful candidate's qualifications and relevant experience, and will be in accordance with the client's pay policy.