School Administrator

Remedy Recruitment Group; Romford; On-site; GBP 21,000 - 29,000; Full time

Job summary

Remedy Education is recruiting a dedicated School Administrator to support front-of-house reception and EHCP processes at a specialist school in East London. You will manage calls, emails and visitor enquiries while providing essential admin support to the SEN team.

Experience with Arbor is highly desirable, and an Enhanced DBS is required or obtainable. The role offers weekday hours (Mon-Fri, 8:00am-4:00pm) with a 30-minute lunch break, starting ASAP.

Qualifications

• Previous experience working within a school administration or reception role.
• Experience using Arbor is highly desirable.
• Knowledge or experience of EHCP administration and SEN processes.
• Excellent organisational skills with strong attention to detail.
• Confident IT and communication skills.
• Able to remain calm, professional, and resilient within a busy school environment.
• Holds an Enhanced DBS on the Update Service or is willing to obtain one.

Responsibilities

• Provide a professional and welcoming front-of-house reception service.
• Manage incoming calls, emails, visitor enquiries, and general reception duties.
• Support the school office with day-to-day administrative tasks.
• Use Arbor to update and maintain pupil records, attendance, and school information where required.
• Assist with the administration of Education, Health and Care Plans (EHCPs).
• Attend EHCP meetings and produce accurate meeting notes.
• Support the SEN team with reports, documentation, and record keeping.
• Maintain accurate and confidential records in line with safeguarding and GDPR requirements.
• Work effectively with school staff, parents, and external professionals.

Skills

School admin/reception experience

Organisational skills

IT skills

Communication skills

Resilience under pressure

Education

Enhanced DBS (Update Service)

Tools

Arbor

Job description

School Administrator (Reception & EHCP Support)

Location: East London
Hours: Monday to Friday, 8:00am - 4:00pm (30-minute lunch break)
Duration: Ongoing
Start Date: ASAP
Salary: Competitive, dependent on experience

Remedy Education is recruiting on behalf of a specialist school for an experienced School Administrator to provide vital administrative support during the first half term of the new academic year.

This role will primarily be based on the school's front reception, acting as the first point of contact for visitors, parents, pupils, and staff. In addition to reception duties, you will support the administration of the EHCP process, including taking notes during EHCP meetings and assisting the SEN team with administrative tasks.

This is an excellent opportunity for a proactive and organised administrator who thrives in a busy school office and is confident managing multiple priorities.

Key Responsibilities

• Provide a professional and welcoming front-of-house reception service.
• Manage incoming calls, emails, visitor enquiries, and general reception duties.
• Support the school office with day-to-day administrative tasks.
• Use Arbor to update and maintain pupil records, attendance, and school information where required.
• Assist with the administration of Education, Health and Care Plans (EHCPs).
• Attend EHCP meetings and produce accurate meeting notes.
• Support the SEN team with reports, documentation, and record keeping.
• Maintain accurate and confidential records in line with safeguarding and GDPR requirements.
• Work effectively with school staff, parents, and external professionals.

The Ideal Candidate

• Previous experience working within a school administration or reception role.
• Experience using Arbor is highly desirable.
• Knowledge or experience of EHCP administration and SEN processes.
• Excellent organisational skills with strong attention to detail.
• Confident IT and communication skills.
• Able to remain calm, professional, and resilient within a busy school environment.
• Holds an Enhanced DBS on the Update Service or is willing to obtain one.

Due to the nature of the school and its students, resilience, professionalism, and a flexible approach are essential qualities for this position.

Suitable candidates will be invited to meet with the senior leadership team over the coming weeks.